GorillaShip UKReviews of atlanticproshippingco.com

They just threaten about how they’re going to sue you if you put any blame on them at all, they’re awful. They lost a card worth a few hundred but of course it ends up being my fault somehow that they can’t look after the cards themselves. Poor handling, poor customer service, poor company. I highly don’t recommend

Stay away lost my relatives expensive cards and now threatening legal action if they don’t remove reviews Scam company, they will “loose your card” and have no accountability. They are stealing

Not great Takes absolutely ages to upload to your drives to view any new incomings Heard this is a common theme with a lot of people. Card Hobby is completely free, yet they manage to upload new cards in Dropbox's every day?

Lost me thousands of dollars worth of rare collectibles. Refused to assist me and in reimburing me. Treated me like garbage after months of delays and lying about the status and whereabouts of my items For a collectible card forwarding service, the responsibility is simple: take care of valuable items and ensure they arrive safely to their owner. And it has failed on both of these fronts repeatedly, and if you are forwarding anything of value, I strongly recommend staying away. I chose this company after seeing a recommendation on Reddit to forward my valuable collectible cards internationally, and I fully regret making that decision. Gorillaship previously operated from multiple locations: one in the UK run by Adam and one in the US run by Christian, which seemed like a great deal, but after the business split, it became a one-man operation that is riddled with errors, delays, and a severe lack of communication. During the separation, they lost a package containing valuable cards and sealed products and refused to help or compensate me for it. For nearly a year afterward, I was repeatedly ghosted or received delayed responses, with neither Adam nor Christian assuming responsibility. Eventually, instead of reimbursement, I was offered “free shipping” for my remaining items. In addition, I was not reimbursed for an item they lost, despite this supposedly being their policy, and I was forced to re-order it at my own expense. At the same time, I was told my account would be closed acter my next shipment, which felt more like punishment than resolution. That replacement shipment was then repeatedly delayed for months until I messages them a legal threat. And while I happened to be visiting the US, I asked for the package to be shipped directly to the address where I was staying for a week. He agreed to it and I was told it would take just one day to arrive. Despite that, the shipment was not released or sent until I was already about to fly back home. When I urgently contacted him, I was told they had simply forgotten to release the shipment. Instead of acknowledging his mistake, when I asked for the tracking number, which is the bare minimum any forwarding service should provide. I was told no assistance would be provided until after Christmas. I explained that this was urgent, as I am currently in the US and need to know whether I must delay my flight, and whether the package is even arriving at all, as I received no SMS updates, no tracking number, and was left completely in the dark. The response I received was: “I can assure you that there is no urgency that is going to make me leave my family and work today.” This perfectly summarizes how much he cares about his business, you as a customer. And most importantly: your valuable collectible items. This was a truly miserable experience, and what was supposed to save me money ended up costing me a significant amount instead, including irreplaceable items I cannot ever get again. ***Update*** After aplitting my package to 3 for no apparent reason, one of the boxes, worth over a thousand dollars was "mysteriously" lost. He then contacted me today and demanded I remove my reviews as a condition to helping me retrieve MY items he mislabeled. And threatened to sue defamation against my family members who have nothing to do with this. This has absolutely devasted me as a collector. I don't think I can recop this lods and I think I might have to give up the hobby. Video review is coming with all the evidence and communications

If you want a card lost due to either poor handing or theft this is your first choice! I had a card valued at around £400-500 go missing after not recieving it from the US. I was told that they've never seen my card and since it had been a month since it got delivered to them my insurance is voided which isn't even a legal as I was insured when the card was delivered to them. I was then given multiple excuses of how this card had dissappeared such as the 'seller not being sending it' (video proof of original seller sending the card) "it got chucked in the bin' 'it fell on the floor' 'it got sent to the wrong person' I was then told 'I was grasping at the straws' for calling them out about it and all I was offered for the loss? A year subscription to them so I can have another card stolen. Stay away