customer Billy W.
Great help and fast
Great help and fast
Response from Atlantic.Net, Inc.Apr 15, 2026
Thank you for your feedback and for choosing Atlantic.Net. We truly value your trust and are glad to be of service!

Established in 1994, Atlantic.Net is a global Cloud Services Provider with a focus on security, compliance, and simplifying user experience. Trusted by businesses in over 100 countries, Atlantic.Net provides award-winning managed and compliant Cloud Services, including flexible private, public, and hybrid hosting solutions.Atlantic.Net services are backed by a range of compliance certifications, such as SOC 2 and SOC 3, HIPAA, and HITECH, and backed by 24x7x365 expert support, monitoring, and world-class data center infrastructure. For faster application deployment, free IT architecture design, and assessment, visit us at www.atlantic.net.
Atlantic.Net, Inc. (atlantic.net) has 135 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Internet & Software · West Palm Beach, Florida
Excellent

Internet & Software · Ft. Lauderdale, Florida
Excellent

Internet & Software · Stuart, Florida
Excellent

Internet & Software · Orlando, Florida
Excellent
Showing 119 reviews with 5 stars · Clear filters
customer Billy W.
Great help and fast
Response from Atlantic.Net, Inc.Apr 15, 2026
Thank you for your feedback and for choosing Atlantic.Net. We truly value your trust and are glad to be of service!
Steve L.
always timely service and the resoluton worked. I am always happy each day partnering with atlantic.net
Response from Atlantic.Net, Inc.Mar 19, 2026
Thank you for your thoughtful feedback and for choosing Atlantic.Net. We truly value your trust and are glad to be part of your success.
Laurie
We’re a bank and needed a server company with the highest levels of security and documented compliance. They’re very helpful if you need support. I’m very happy with them and recommend.
Response from Atlantic.Net, Inc.Mar 4, 2026
Thank you for the review and for the trust you’ve placed in Atlantic.Net. We take security and compliance seriously, and we’re glad the documentation, controls, and support experience have helped you feel confident in the partnership. We truly appreciate the recommendation.
Ron P.
I've been a customer since the late 90's. Have nothing but good things to say about Atlantic.net.
Response from Atlantic.Net, Inc.Feb 4, 2026
Thank you for being with Atlantic.Net since the beginning! We truly appreciate your loyalty and the trust you placed in us over the years.
Christine W.
I was genuinely impressed by Erich’s quick response and fast resolution. They jumped on my issue right away, communicated clearly, and had everything fixed before I even expected an update. Their combination of speed, expertise, and friendly service made the whole experience effortless. Truly outstanding support
Response from Atlantic.Net, Inc.Jan 21, 2026
Thanks for taking the time to share this — we’re glad Erich was able to jump on the issue quickly and keep the communication clear from start to finish. We’ll make sure your feedback gets shared with him and the team. If you ever need anything else, we’re here 24/7.
Corey H.
I've been running a small VM hosting personal projects on Atlantic.Net's cloud since 2017. In December 2025, my memory requirements had outgrown my VM. I clicked the 'resize' button to move to the next largest size, but the automated process got stuck. For the very first time I had to contact support. They had my VM back up and running inside a couple of hours and completely resolved the issue by the end of the day -- on December 31st!
Response from Atlantic.Net, Inc.Jan 7, 2026
Thank you for the great review and for being a long-time Atlantic.Net customer. While the resize process is designed to be seamless, we’re glad you reached out when it got stuck, and even happier we could get your VM restored quickly and fully resolved by the end of the day (on December 31st!). We appreciate your trust and we’re here whenever you need support.
Jay
I appreciated being able to get a hold of an actual person on the first try. While initial contact couldn't help me with my problem, they were very patient and helpful with making sure I had a ticket created with the correct problem statement and that I was able to receive my ticket number. We were down for a couple hours and hadn't received a call back so I called back in and they apologized for the escalation tech who had been tied up but the second tech took a stab at my issue and was able to resolve it. It's nice to know that when I call in to support that it's not just a call center that you actually get a support tech that may be able to help even if it may end up in escalation.
Response from Atlantic.Net, Inc.Jan 7, 2026
Thank you for the 5-star review and for calling out what matters most: real access to real technicians. We’re glad our team helped capture the right problem and get your ticket created smoothly. We also appreciate your patience with the escalation timing; and we’re happy a technician was able to step in, take ownership, and resolve the issue. Thanks again for trusting Atlantic.Net support.
Ken B.
The customer service personnel was extremely patient and helpful, he allowed me to fully accomplished the task I had intended to, I ended the call very pleased and satisfied
Response from Atlantic.Net, Inc.Dec 16, 2025
Thank you for taking the time to leave this review. We’re happy to hear our support team was patient, helpful, and stayed with you until everything was completed. We appreciate your trust, and we’re always here if you need us again.