Atera - Full-Stack IT ManagementReviews of atera.com

Got a mysterious charge from Atera, no invoice, no breakdown of charges. Emailed ar at atera.com at 7:45 this morning and as of 3:05 this afternoon NO RESPONSE on what the charges were for.

August 25th 2025 emailed to say we have 5 days to update the Atera Agent on all 900 of our machines or we lose remote access and monitoring of the devices. This says everything about Atera and how they operate as a company. Ignore the endless marketing drive - the product is not fit for use. Use better alternatives out there.

Please stop spamming while seing my movie

Avis négatif et publicités insupportables et envahissantes !

Die Software an sich ist Super nur das Support Team ist wirklich grauenhaft. Mein Account wurde gesperrt, weil sich meine IP-Adresse geändert hat, nach dem ich mich verifiziert habe, verstehen die Mitarbeiter vom Support nicht das ich mich mit meiner alten IP nicht mehr anmelden kann. Wir haben uns jetzt für eine andere Software entschieden.

very unreliable, devices go missing in the console so very dangerous to use when managing at scale. Scripts are unreliable and the support gradually gets worse as years go by. The account managers are impossible to get hold of and the web dashboard gets worse with each iteration. AVOID AVOID AVOID!!

2FA Zwang mehr muss man nicht sagen.

This is an Israeli company that seems to be politically involved as they ban their services in the countries that Israel or US puts on sanction lists. They literally block these countries so if you sign up for the service in another country of your residence, but then travel they just ban all IP addresses of the countries on the saction list. Their response to my query about the above: "Upon checking further on this matter, Atera may not allow access to Lebanon due to Israel 1939 act of terror law and this is also one of three investors of the company itself."