Lori
Paid but never received
I had a subscription with them for Embrace that came out of my account monthly for over a year with no problems. On April 13,2026 they withdrew $53.50 out of my account and sent an email that my product was getting ready to ship. It’s now June 15 and there have been no updates. I have sent them three emails inquiring about a refund and never received a response. I found them on facebook, sent a message, nothing. I’ve sent two messages through Shop, that are supposed to go directly to the seller that again have not been responded to. I can’t find a Customer Service number for them or I would call. All I want is my money back. I never had a problem with them until this.



