John
Doctor's office submitted paperwork…
Doctor's office submitted paperwork three different times. Assurity claimed it never received not one. My payments were cut off while I was in the hospital for a different operation. After two operations for the P.A.D. my surgeon says I can no longer go back to irrigation work. Yet once again I get a letter telling me I'm only being paid to June 27. I mailed the doctors office the new same forms to once again tell you that I can't go back to work. I had to turn my business over to my 29 yoa son. I never missed a $140 payment since 2018. Why when I need help, I have to fight you every trun.
Response from Assurity Life Insurance CompanyJul 21, 2021
John, thanks for your feedback. We’re sorry to hear about your experience. We always want our customers to have a smooth and positive experience. I'd like to give you a direct line to one of our claims reps, Monty. He'd be happy to help you get to the bottom of this. His direct number is 800-869-0355, Ext. 3485. Thank you.




