ASM SportsReviews of asmsports.co

Response from ASM SportsOct 24, 2025

We’re sorry to hear about your experience. After reviewing your case, we couldn’t locate any emails sent to our support team regarding a refund request. Please note that we always respond to all messages sent to our official support channels, so if you can share the email address or date it was sent, we’d be happy to investigate further. While we completely understand how frustrating unexpected political circumstances can be, such changes are unfortunately beyond our control. During your daughter’s time with ASM Sports, our team provided active communication and guidance regarding camps and recruiting opportunities — these were not automated messages, but tailored updates to support her journey. We’re always here to help and would be glad to review your situation further if you reach out directly to [email protected]

Response from ASM SportsOct 11, 2025

Hi Wider, Thank you for your feedback. To clarify, throughout the process we secured over 25 college coach connections for you and shared detailed updates along the way. From the very beginning, our team was transparent about the challenges given your current playing level and the realistic opportunities available. This information was provided before you signed up with us, not afterward. While you expressed interest in transferring to a Division II program, we explained early on that this would be very difficult, and that strong Division III options with solid academics would be the more realistic path if your academics worked for their programs. You also mentioned that you no longer wanted our help moving forward, and we offered to continue working toward opportunities for the next fall if you wished. During your time with us, we remained in consistent communication, sending emails with clear dates and receiving read receipts to confirm they were reviewed. Our goal has always been to support athletes with transparency and effort, ensuring proper expectations are set prior to signing so families can make the best decision for their future.

Response from ASM SportsJun 6, 2025

We’re sorry to hear that your experience didn’t align with your expectations. However, we’d like to clarify that throughout Augustas’ recruitment journey, our team maintained consistent communication via email and Google Meet, keeping you informed every step of the way. From the outset, we were transparent in our initial assessment and clearly outlined expectations. As stated in our Terms & Conditions and reiterated during onboarding, our service guarantees the generation of coach interest—not placement at a specific budget, division, or institution. We do not promise a specific scholarship amount or offer level, and this was communicated multiple times throughout the process. Despite these terms, our team made extensive efforts and secured interest from the following colleges and universities: Graceland University, Sterling College, Hannibal-LaGrange University, Montreat College, Xavier University of Louisiana (XULA), Northwestern College, Carroll College, Soka University, Eastern Oklahoma State College, Gannon University, Monroe Community College, University of Science & Arts of Oklahoma (USAO), Oklahoma City University (OCU), Doane University, and Davis & Elkins College. Several of these institutions extended offers, including Oklahoma City University (which Augustas identified as a top choice), Gannon University, Doane University, and Oklahoma State. We understand the recruiting process can be challenging, but we believe the interest and offers generated reflect a strong effort in line with our service agreement. Now that Augustas has committed to a university, we remain available to assist with any remaining steps, including admissions and visa support, if needed. We wish him the very best in both his academic and athletic pursuits.

Response from ASM SportsJan 10, 2025

We’re sorry to hear about your dissatisfaction and believe there may have been some misunderstanding regarding your experience with ASM Sports. Our team is dedicated to providing the highest level of service and support to athletes and their families. In your case, within just three hours of signing up, your athlete was connected with a Division I school, followed by another Division I connection later that same week. Unfortunately, these connections were not pursued by your athlete, which can harm our relationships with coaches. Additionally, multiple messages from our team went unanswered by your athlete. (We can provide proof of these connections and unanswered messages upon request.) While our terms clearly state that refunds are not provided for changes of mind, we went above and beyond by refunding half of the payment as a goodwill gesture. We feel this review is unfair, as our team delivered exactly what was promised. It’s unfortunate that you chose to discontinue the services before we could fully deliver the remainder of our support. Our focus remains on helping athletes achieve their college recruiting goals, and we wish you all the best moving forward.