AskNowReviews of asknow.com

I will not be returning to AskNow after the customer service experience I had. I previously disputed a $40 membership charge because I never knowingly signed up for a membership and never received or used a reading for that charge. When I later called AskNow because I was actually interested in paying for a new reading, the representative told me I would have to pay the disputed $40 first. What bothered me most was the way I was spoken to. The representative was rude and made me feel as though I had done something wrong for disputing a charge that I did not recognize or knowingly authorize. I was willing to come back and spend money with AskNow, but after this experience, I will not be returning. Good customer service matters, especially when a customer is trying to resolve a billing issue. I would rather take my business elsewhere than continue using a company that treats customers this way. I hope AskNow takes this complaint seriously and reviews how billing disputes are handled by its customer service representatives.

I had what I thought was a fairly good reading online; however, this company seems to be "tracking" me. I get constant emails from them saying they have "pulled" a card for me and I must call immediately since it it something that cannot be revealed in an email. The couple of times I did the reading with them via the phone and I have called them because of the emails I have received, the person seems to know what the other person "predicted" for me. One was actual rude that I wasn't buying into what they had on file. I have "tried" several times to "unsubscribe" my email from them and the link says I have; however, I just keep getting another one saying they have pulled a card for me and I need to immediately call them. They "dangle" a free minutes or reduced rate in the email. They should NOT be pulling cards for me and then emailing me.

I called the number for 30 minutes for $30. After paying the girl told me to call back and pick a psychic and it will use my 30 minutes and send a recording when my time is up. As I'm on the phone I was being charged on my discover $14 and $98 , I was scammed with bait and switch, mis representation. I WILL be disputing these charges and want you to remove them immediately. I will warn everyone about their theft and deception!

Mia was supposed to reveal my soul mate of what he looks like and I was charged $31.10. I still haven't got my soul mates picture. I would like a refund. I thought it was supposed to be cheaper than $31.10.

Buyer beware. After the introductory “master psychic” reading , you are automatically hooked up with a master psychic at 13.99/minute when you call back for your 40 minutes at $1.00 a minute. Didn’t give the option to choose a “regular psychic” Ended up with a 400.00 charge to my credit card.

Over the last several years I have spoken with many of your psychic/mediums. Not one time has anything, that one of them has told me come to past. There has been several of them that has wasted my time by not speaking at all or beating around the bush, asking me questions. Then when I find one that I felt like I could talk to or thought may be knowledgeable. I would realize that they wasn’t. They to was just playing around. Some I would only get to talk to once then they would leave your company. They just don’t stay long with ask now and that tells me there’s problems with your company. Are the way you’re running it because the ones that seen to be good, don’t stay long. Most of your psychic/mediums that have been with your company for years know how to play the game to where they don’t really tell you anything. They just waste your time and take your money. I was never ugly with any of my reviews, but for some reason y’all quit posting my reviews months and months ago. If I’m going to pay for somebody’s services, I at least won’t honesty out of it. I would much rather somebody say. I don’t feel, see, hear or know anything, then hang the phone up rather than waste my time and money. Thank you.

The psychic only told me what I wanted to hear. That was not good. I don’t want to be told what I want to hear but tell me what spirit say, whether it’s good or bad.

Customer service manager of night shift is very rude and disrespectful . He talked to me like I was his boyfriend and he was having an argument