AskavetonlineReviews of askavetonline.com

Do not use this service. You will end up inadvertently signing up for a monthly service. I only knew when I saw a reoccurring 65 dollar charge. They would only refund my most recent payment. I would imagine they get this call 30 times a day. Trying to cancel is a nightmare. To connect you to customer service you get sent a link for a “refunded 5 dollar connection fee”.

Scammer will tell you you need to pay £5 for advice then once paid they take out £27 there and then , also they continue to take money from you. Hard to cancel the subscription avoid!!

This "company", for want of a better description, are a collection of thieves and robbers. Do not go near them for any reason whatsoever. Once they have your card details they will steal money from your account on a very regular basis; Sunday seems to be their favourite day for thieving. I have been in to my local bank and spoken to them about this matter, and the bank put a block on any further payments to them. Believe me, it hasn't made the slightest difference. They are STILL getting through somehow, and they are still removing money from the family budget. The only solution is to cancel and replace your card, which I have now done. STAY AWAY FROM THESE CROOKS.

This a complete Scamming business. They are total BS!!! NEVER USE THEM-PERIOD!! They say it's $5.00-that is a LIE!!!!!! They start you a membership for $70.00 a month. You talk to AI to cancel--just read below--That's another $39.00. Total BS!! Cancel or lock your bank card-This is a SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!! I'M GOING TO CONTACT BBB and everyone else I can!!!

If i could give NEGATIVE stars, there aren't enough to give. DO NOT USE!! Extremely poor advice received from them, then, they charged me $70 when it was advertised as $5!!!! Next, the following month they tried to charge my card $65 , I'm thinking for a membership, which I NEVER authorized!!!!I had to cancel my card!! Totally fraudulent site. Again DO NOT USE THEM!!

I used JsutAnswer.com for a single encounter for veterinary advice as AskAVetOnline.com and was deceptively and without any communication in text or email, signed up for recurring membership and charges.

I would give them no stars if possible. when my mom's parrot was very sick in February on a Sunday, no local vet was available. So I tried this service. They signed me up without my knowledge and have been charging me $55 a month for the service. I called and they stopped the service but were very stubborn about removing the earlier months of charges. Then the customer service rep hung up on me. Also the advice was pathetic and my mom's parrot died anyway.

this seems to be a scam. they charged me $5 to ask the vet about getting a prescription for heartworm medication. my last vet is four and a half hours away and refuses to provide prescriptions online or over the phone and will only sell from her own clinic. so I asked about getting a prescription which ask a vet confirmed was the question. they then charged me $5 to tell me that they can't write prescriptions online. then I went back to the chat after complaining about it to the vet and not getting a response and then the chat wanted to charge me $5 to ask for a refund I will be having my credit card charge it back and I will be filing a complaint with the FTC