Toni R.
I purchased something I thought was made is the USA
I purchased something stating it was all made in the USA on 8/16/24. I placed my order then was charged in a different currency. So I immediately wrote back requesting cancelation knowing it was not a USA product. I then received credit back so I was charged US$. I tried to contact each day after to cancel no response. I see it went through customs and is on its way 3 1/2 weeks later. I had to dispute this with my CC company. I do not want the item and I do not want to ship it back I also can not refuse the pkg whenever it gets here. It is now 8/28/24 and its still in transit.
Response from AscribeiSep 19, 2024
Dear Valued Customer, We sincerely apologize for the trouble you've encountered. Kindly share your order details at [email protected], and we'll address this promptly. Michael, Senior Director of Customer Support, www.ascribei.com


