Michelle S.
I never received my item and they will…
I never received my item and they will not issue me a refund. I’ve been waiting for 5 weeks.
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Asaruley (asaruley.com) has 20 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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20 approved reviews, newest moderated first
Michelle S.
I never received my item and they will not issue me a refund. I’ve been waiting for 5 weeks.
Suzi B.
I have been waiting for my order for a month. They won't respond to my emails. They charged me too!
Tami T.
Never received product despite their tracking stating it was delivered. Zero response when I emailed them.
Arazzo holiday villa Z.
Look what they offer and see what you receive It's a disappointing experience. The product I received have nothing to do with what the company promotes. They are frauds. The practical dimension of the solar panels are 20 cm.of each and at their advert are more that a meter long They offer only a few cents refund but not the full amount
Anders B.
They just scammed me for a lot of money. Ordered two air compressing backpacks but only got one normal cheep as backpack (after about three months of shipping). The offered no return and no refund. A pure. Scam.
julie
Don't buy from this company ...PLEASE DONT ..we ordered a backpack which was suppose to have a vaccum bag and it didn't we emailed them .they tired to tell us it was in there .they wouldn't send one and said we will give u some mo ey back in US. we ordered this back in july and only received it end of september .we are still waiting for the US money to come back ...What a big joke .
Reidar J.
I had an extremely frustrating experience with Asaruley, and I urge others to avoid this company at all costs. Here’s what happened: I ordered a product that was completely misrepresented on their website. What I received was a low-quality, cheap version that in no way matched the description. When I contacted their support team, I was met with a series of excuses and ridiculous offers of partial compensation instead of the full refund or correct product that I was entitled to. First, they offered me 7 USD as "compensation," claiming it was the best they could do. When I rejected that, they upped the offer to 11 USD, again saying they "fought with their superior" to give me this. Finally, they offered me 18 USD out of the support agent's "own salary," which is just absurd. I made it clear that I either wanted the correct product or a full refund, but they continuously tried to get me to accept small amounts of money while failing to address the issue. After doing some research, it became clear that this company has all the hallmarks of a scam: - The website is less than a year old and has very few visitors. - Multiple scam detection services have flagged it as suspicious with low trust scores. - Their customer support gives vague responses and refuses to take responsibility on behalf of the company, instead making personal excuses like "my salary is not much." To anyone thinking about buying from them, **don't**. Their business practices are highly questionable, and they will try to string you along with partial refunds instead of fixing the problem. I strongly advise reporting them and avoiding this site.
Anita
Scam Ordered an Airback backpack in July, first according to customer service they lost my package, at second delivery a normal backpack arrived without any vacuum features. The offered a compensation of 8USD, the dispute is still ongoing.