ArtnetReviews of artnet.com

Since weeks I try to remove my data from they website, 2 months ago, customer service assure me, that my request will be validated, since than, my every email meets silence!!!

I have been using Artnet for years but have recently found them lacking. With the exception of a two associates I have found them unhelpful, snarky, and dismissive. Their follow through after they collect their commissions is appalling. You are left to your own devices to work with their staple of shippers, who are mostly unresponsive, and unreliable. They take no Responsibility and drop off the radar. There are plenty of online auction houses that serve you better at the level they serve.

DO NOT USE THIS DISINGENUOUS WEBSITE! OFFER GIVEN FOR TRIAL PERIOD ON ARTNET PRO, WHICH IS THEIR SISTER COMPANY, HOWEVER TOOK IMMEDIATE PAYMENT OF 1ST SUBSCRIPTION THROUGH ARTNET. REFUSED TO REFUND MONEY. DISPITE EVIDENCE SUBMITTED BANKS CANNOT HELP.

Artnet has not performed under our contract for more than a month. I paid for an auction item on 18 December. Artnet has had free use of those funds since then. They have not made any material effort to deliver the artwork as required. Despite my efforts to follow up, their communication is sporadic and evasive.

I accidentally subscribed to the wrong database - the way choices are presented on the ArtNet web site is confusing so that I subscribed to the Fine Art database instead of the Decorative Arts database. I have left THREE VOICE MESSAGES and sent TWO EMAILS in the past 24 hours and have gotten NO response from ArtNet. They have my money, I have NOTHING!!!

Unprofessional from A-Z They they talk your asking price down and have no idea how to execute a transaction. Thy recomended to the buyer the most expensive and incompetent transport agent. The whole transaction took several months to complete and was frustrating for all sides.

I sold a piece through an Artnet auction but it took 3 months for them to get a shipper to pick it up. What an inconvenience! There auction business model - actions without holding inventory - is a joke I will NOT be doing business with them again. I advise you against it to.

This site is a complete scam. I bought a one-day pass and didn't get any access at all. Of course I contacted their customer support, but after many weeks I did not get any response. So this is pure scam, stay away from it!