artnaturals®Reviews of artnaturals.com

After I placed my order I got email confirmation that my order was received and in process. My card was charged at that time. After 3 of weeks of not hearing back and not getting a shipping confirmation, I sent an email to customer service to ask for the status of my order. I received an email telling me they can't fulfill my order and that they processed a refund to my credit card. It has to take 3 weeks and follow-up from myself for ArtNaturals to inform me that they can't fulfill my order?! I find this unacceptable and not at par with the service quality of other online stores. It made me feel that my order was forgotten during the 3-week silence and only looked into when I followed-up. Truly disappointing!

Shipping was super late (months) and was promised a partial refund. Horrible customer service. The refund never came in. Gave up.

Gave 1 star because I had to this company took advantage of me and others when the pandemic started. Paid $25.00 for a bottle of the company website to only find the same bottle for $3.00 at Walmart.

I placed an order and never received it. That was a year ago. I reached out to customer service, who told me to contact USPS, which I did. Received a claim number from USPS and then reached back out to art naturals and never heard anything more. No product, no service but charged my card. Thanks.

It took over a month for the product to ship so I had to cancel.

Sucks! I ordered a set of oil diffuser and didnt arrived at all. I emailed them before but they didnt respond.. I gave up.. Its almost a year now

High quality product IMHO. I don't trust just any hand sanitizer manufacturers sometimes put "stuff" into otherwise useful products that are not good for you. I found Artnaturals to be a very "clean" sanitizer

It had guaranteed fast shipping and then my orders shipped in like 3 months