ArtezaReviews of arteza.com

Very disappointed with the quality of this product. Poor value for money. Have to return at my cost. Definitely would not recommend. Be aware of the misleading marketing!!!!!!

Well I ordered something 6 days ago and paid for expedited shipping and I realized the day was supposed to be there that I don't even have access to track my package so I got in touch with customer service and that agent told me that it is going to be late and it hasn't even shipped yet. It's supposed to be here by today but as of 5:43 this morning it was still in Kentucky. I'm in Connecticut. There's no way I'm getting it by 8 p.m. tonight as tracking suggests. I get that we have all this covid-19 crap going on at holding everything up but my issue with this company is that they never informed me that the package would be late and they took my money for expedited shipping without sending it to arrive at the right time but I paid for. Nor did they give me a heads up that my package would be late. This was a present for was supposed to be. Instead I had to go out and pick it up at a store which I was trying to avoid you to everything going on.

Shocking company Shocking company. Products are below student grade. Tried the Acrylics, professional pencils and markers. All were rubbish and could be got cheaper elsewhere. Customer service is terrible. Tried to return an item and they refused. Despite offering free returns they refused to allow the return! Had to claim my money back through Paypal. Avoid them