ArshipschoReviews of arshipscho.com

Complete scam and false advertising. I was draw in by a TikTok vidoe of a lady unboxing large (like 30cm high) Christmas gnomes for an advent calendar range. A tiny box was delivered weeks later and the entire box was about 30cm high in total and the gnomes are tiny. It cost quite a bit of money and was complete rubbish. Do not buy from this company

DON'T ORDER DON'T ORDER DON'T ORDER!!! I ordered the Gnome Advant calendar which showed nice large gnomes about 8"-9" in size and I get a box that the gnomes are about 2" high!!!!!! I called them IMMEDIATELY to return it and also ask where my 2nd box was. They said both were delivered and its to expensive to return them and they would give me $6 credit!!! I paid $125 for "2" boxes and only received 1 box and won't even help. I'm out $125 and they are laughing in our face while taking our hard earned money!!!!

This is a scam! Do not buy from this shop. Ordered a gnome advent calendar, which looked big and nice in the advertisement (probably AI generated), received a cheap product, 4-5 times smaller than advertised. Asked to return it straight away. The customer service is just nonexistent, offered me 7$, then 10, then 12 back, while I paid $62! Still writing emails back and forth to them. Terrible mistake to order from them.

Fraudulent advertising. Product did not match description l.

I saw a video of an advertised Gnome Advent Calendar sold at arshipscho. It was about 24" tall by about 24" wide. When I received it, it was about 10.5" by 10.5". It was much smaller than advertised. I reached out to the company several times and most of the emails did not address my concerns and was finally told I could send it back to China at much expense of my own. Or they could give me $12 for my trouble. I would be hesitant about doing business with this company.

This review is in relation to the bad service I had from Arshipscho. On the evening of 22 September New Zealand time I purchased a toilet seat fastener from Arshipscho. I am on a very limited budget and had been looking at this for a while as I had a wobbly toilet seat. The price was stated as $27 all up including postage, and there was no indication of what country the website was located, so logically assumed it was in my country. It was not until the next morning when I checked my bank statement I noted that $47.73 (plus another 0.90 cents for currency conversion) was debited from my credit card. I immediately contacted Arshipscho and asked for my transaction to be cancelled advising the reason. Shortly later I received an email asking me to state the reason again, which I did. We had a few emails backwards and forwards during the day with me basically repeating the same thing, and after a day they responded advising that they could not stop the order as it has been sent out – if they had done so when I first advised to cancel the order they would have, but it just felt like they were using delay tactics. Customer Services, although polite and kept apologizing were sounding rather arrogant. They kept advising that the US currency was the international currency, and I should have known that. Ten to twenty years ago this was the case, but now there is a few international currencies, and even when I pointed out that the web advises this (and even advises that the Euro is now the number one currency), but they just kept repeating this in every email reply. It is now common practice that when advertising overseas to include the country currency abbreviations so that there is no confusion (also advised on the web), but they disagreed. Any other US website I have previously dealt with has used the currency country code which eliminates any confusion. Finally the shipment arrived last week. I took off the toilet seat and popped the old screws though, so they are no longer useable. I then went to attach the new ones that had arrived, only to discover that they were too large to fit through the hole, so are not compatible, so not fit for purpose. I emailed advising, and the response I received was that they were in perfect order when shipped, so they were not liable, and in good faith they advised that they could refund $2 in good faith. When I advised them that this was not acceptable, they advised that a $4 refund was their best offer. When I have asked to return the product for a refund as it has not been used, they have discouraged me from doing so advising that it would cost me too much in postage. I now have to a product which is not fit for purpose and need to buy new ones from New Zealand, which will put me further out of pocket. This is the first company I have dealt with which I have found so uncooperative and not client focused. In my country they would have given a refund on return of product, if not offered a better refund that was not an insult. I am posting this review in the hope that other people do not go through the same stress that I have!

I would also give this company a zero star! They are horrible!! Ordered full size gnome advent calendar and got one smaller than a box of chocolates! It was supposed to light up and play music but nope! They originally overcharged me and gave me a refund for that but I think that’s their ploy, they want you to trust them. I have disputed charges and reached out to PayPal and my credit card company. DO NOT BUY ANYTHING FEOM THIA COMPANY!!!! Complete SCAM!!

Ordered full size gnome advent calendar with lights and music but received small cheap version instead. Despite numerous emails back and forth including proof from us what we ordered was not what we received they insisted it was right and at best offered minimum rebate to keep it. The original credit charge was for an amount higher than ordered and while they acknowledged and said they would refund overcharge we have yet to see it. We have now disputed credit card charge with credit card company.