arrivia.comReviews of arrivia.com

The Philippine woman who called me (Bea), and emailed and text, asked my husband and I to listen to a 45 minute webinar for Arrivia vacation. After which we we would receive a vacation gift. We attended the webinar and did the one on one after too and then talked to another person who verified our email and contact to send a free vacation gift. It was supposed to take three minutes but two DAYS later still nothing! This is definitely a SCAM!! Called the Bea lady back and told her what happened and she asked if we finished the webinar or cut it short. I told her we did it all the way to the end. I further explained what happened and she said stick to what I’m asking you only! I told her she was being rude and then she said to calm down! Umm excuse me but I’m not a child we were promised something and we did what was asked of us although we were on our way to work because she promised us a gift for doing so. When it came to holding up their end they start being rude and don’t follow through! If this is the sales pitch and it’s a crock you can only imagine what the vacation club is like. Not trustworthy and a big lie! Do not waste your money on this SCAM!

If I could rate them 0 or say the words that are actually in my head I would.Biggest scams I've ever seen. We unfortunately started so long ago. 2023 is the farthest back it would let me go. I talked my husband into it. Just so you know, mine was under the name Sears Travel and then Direct Access Travel. Bet they changed the name because of too many reviews like this. I found this name in small fine print that this company was actually the one running the scam. No actual address. Multiple states listed only. Do you know the prices they give you (if it even works) are basically ones like hotel.com or Expedia. Those are sometimes cheaper and actually work & can even return. Try getting your money back from Arrivia, Sears Travel, or Direct Access Travel. How can people do that to someone else?! Taking money is all they want to do. Look at the financial distress now in the world... that doesn't matter either, not to them. I'm leaving messages on any site I can. Just remember basic sites with high scores, that means they did that themselves. Go somewhere they'll have a harder time to review themselves. Try the BBB. If you see a higher review they aren't even supposed to go to, then they're doing the review themselves. Try Consumer Federal Protection Bureau. They're people with no hearts & money is all they want. They aren't those nice people first making these plans sound incredible. Epecially in times like this...WE NEED AND DESERVE OUR SCAMMED MONEY BACK!! Don't worry ARRIVIA...SEARS TRAVEL...DIRECT ACCESS TRAVEL. I'm just telling EVERYONE, what awful people you are. Remember look at that fine tiny print at any travel company that of these names (ARRIVIA, SEARS TRAVEL, DIRECT ACCESS TRAVEL) & STAY FAR AWAY. Tell those sweet reps selling & those people listening, seem interested, or have a pen in their hand ready to buy. SCREAM LOUDLY-"THAT COMPANY IS A SCAM AND WILL SCREW YOU FOR EVERY CENT YOU'VE EVER WORKED FOR." I don't want anyone else scammed again &they don't deserve anyone else's money. One more time,at least on this review. ARRIVIA, SEARS TRAVEL, &DIRECT ACCESS TRAVEL SCREW YOU!

STAY AWAY FROM THESE SCAMMERS! If I could rate them 0 or say the words that are actually in my head I would. These are the biggest scams I've ever seen. We unfortunately started so long ago. Way longer than that stated. It's the only one I can put for a back date. I talked my husband into it. Just so you know, mine was under the name Sears Travel and then Direct Access Travel. Bet they changed the name because of too many reviews like. I found this name in small fine print that this company was actually the one running the scam. No actual address. Multiple states listed only. Do you know the prices they give you, if they even work are basically ones like hotel.com or Expedia. Those are sometimes cheaper and actually work. You can even return on those. Try getting your money back from Arrivia. How can people do that to someone! Just take that much money. Not care about the fact we have families. Look at the financial distress now in the world... that doesn't matter either!? I guess not too them. I'm leaving messages on any site I can. Just remember basic sites with high scores that means they did that themselves. Go somewhere they'll have a harder time. Try the BBB (Better Business Bureau). There's higher sites they aren't even supposed to go to. Try your state. Try the Comsumer Federal Protection Bureau. They're people with no hearts. They could less that money is great for them but something especially times like this that WE NEED AND DESERVE BACK!!! Don't worry ARRIVIA...SEARS TRAVEL...DIRECT ACCESS TRAVEL. I'm just telling everyone everyone I can what you are. Remember look at that fine fine print at any travel company that has any of these names and STAY FAR AWAY. Tell that sweet lady or man SCREW YOU and any of those people listening, seem interested, or have a pen in their hand ready to buy. SCREAM AS LOUD AS YOU CAN... THIS COMPANY IS A SCAM AND WILL SCREW YOU FOR EVERY CENT YOU'VE EVER WORKED FOR.

Best Deals Travel is owned my Arrivia. My membership was four months from the expiration date. I was offered a deal of 7 nights in a resort and a $25 gift card if I renewed for 10 years at a cost of $500, so I renewed the membership. Several weeks later I still hadn't received my resort voucher or the gift card. I called member services and was directed to the reservation department. I called the reservation department and was rudely directed to member services. After four phone calls with no results I left a message on their member chat service that if they didn't contact me I was going to dispute the $500 renewal fee on my credit card. Instead of calling me they canceled my membership entirely even though there we four months remaining.

If it sounds too good to be true, it's probably a bad deal. This travel club is run through a highly reputable USAA bank. However, the travel company is highly questionable in terms of customer service and support. Basically, the airline changed the flight time, causing the trip to be invalid. I understand that the company has no control over this issue. I contacted customer service for assistance. The young woman on the call was friendly and rebooked the travel at an earlier time. Once customer service informed me that everything was complete, I got my itinerary and the service rep booked the first flight two days later than the connecting flight (the trip was supposed to happen on June 13, but the rep booked the first leg on June 15 with the connection scheduled on June 13). I immediately contacted customer service again and was informed by a male agent that, since it was booked within 24 hours of the flight, I needed to contact the airlines directly to fix their mistake that they committed five minutes earlier. After loudly expressing my discontent that I needed to speak with the airlines due to their mistake, the agent reluctantly agreed to assist. The agent then stated that there were no other options for travel on AA for June 13. I asked if they could book on a different airline and was informed that, since they had originally used AA, they couldn't change to a different airline. I asked if they were exclusive with AA and the agent stated, 'No, we use multiple airlines to provide the best value. However, we can't change to a different airline since it was originally booked by us on AA.' I informed the agent to cancel my reservation and provide a full refund.

A Warning to All: Steer Clear of iCruise! As a Sapphire Member of iCruise, I expected premium service and trustworthy dealings. Instead, I was met with a shocking display of neglect, broken promises, and what feels like outright fraud. Despite numerous emails and calls over several months, my attempts to communicate with iCruise have been blatantly ignored. This silence is a stark contradiction to the guarantees given by their representative, Chelsea Tittle, upon our membership purchase for USD 3000. The gap between the promised services and what we are now getting is not just blatant failure to uphold contractual obligations but a clear fraud. My primary issue has been the complete inability to book any cruises, despite having paid for this service. This lack of basic customer support and refusal to engage in any form of communication has left me with no choice but to consider legal action. It's clear that iCruise's continuous disregard for my requests for assistance is a breach of our agreement and the duty of good faith and fair dealing that should be inherent in such contracts. This is a formal notice to anyone considering iCruise: they have failed to respond or correct their failures, pushing me towards initiating a fraud dispute through my credit card issuer. The absence of a dedicated complaint department only adds to my concerns about the company's integrity and intentions. I urge everyone to take this warning seriously. I hoped for an amicable resolution, but it's apparent that legal steps, including potential litigation for breach of contract and misrepresentation, may be the only path forward. Avoid iCruise at all costs if you value your money and peace of mind. Their behavior is not just unprofessional; it's unconscionable and indicative of a company that does not deserve your business.

They send random spams and refuse to reveal the source of the email addresses. I don't dare to think what kind of other illegal activitities they are involved with.

a total rort . very misleading , there tell the callers its all warm calling , its campaigns based off people entering a competition , i feel sorry for there customers