Kahli F.
No instructions or tips included
No instructions or tips included. Nothing! Even the one attached tag is in Chinese! Would love to know washing tips. This is basically a pillow with Velcro for convenience. It’s just ok.
Response from AromandaDec 3, 2025
Dear Kahli, Thank you for your feedback. We're sorry to hear about your experience, but after checking thoroughly, we were not able to locate any order under your name or email. We only process orders made directly through our official website aromanda.com, and it appears this order was not placed with us. All authentic AromaCore™ products come with comprehensive setup instructions, care guides, and proper English labeling. Our official products are manufactured to strict quality standards with complete documentation included in every package. If you believe it may have been purchased from another seller, we recommend reaching out to them for assistance. You can also contact us at [email protected] if you have additional details you can provide. Best, Aromanda Team