Armor Concepts LLCReviews of armorconcepts.com

4.5128 reviews
Home Improvements
468 Craighead street, Nashville, Tennessee

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Armor Concepts LLC

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About Armor Concepts

Armor Concepts LLC is listed under Home Improvements in Nashville, Tennessee.

Armor Concepts LLC (armorconcepts.com) has 128 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: Armor Concepts, armorconcepts.com
Website: armorconcepts.com
Category: Home Improvements
Location: Nashville, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 72% of reviews.
Latest: Most recent review: March 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Armor Concepts reviews

128 approved reviews, newest moderated first

Timothy
Oct 2, 2014
Slow shipping
Still waiting for the product , takes about 2-4 weeks for delivery. One item was back ordered , which I didn't know till I called looking for my order after a week or so. Looking forward to trying the equipment . Slow processing and shipping.
Response from Armor Concepts LLCOct 3, 2014
Timothy, We apologize for not letting you know sooner about the back-ordered item. That is something our support team will not let happen again. We are prepared to offer you a discount for your wait. We will be contacting you soon to discuss arrangements. We are confident you will be please with the product once installed. We appreciate your order. Armor Concepts Support Team
Beverly
Sep 13, 2014
love the product
Ordering, the help, all was perfect Easy to install. Great product
Response from Armor Concepts LLCOct 3, 2014
Beverly, We appreciate your input and happy your installation was a success. Thank you. Armor Concepts Support Team
Rick
Sep 11, 2014
Wrong Item Sent
Wrong part ordered and they replaced it with an item that does not work on my patio door.
Response from Armor Concepts LLCOct 3, 2014
Rick, We apologize for the mix up in your order and we are sorry to hear that your installation was not satisfactory. Armor Concepts strives to make products as universal as possible, but there will always be a door that will not work correctly with Armor Concepts products. We are prepared to give you a full refund for your order. If you have any questions, please contact support at 888-582-2295. Armor Concepts Support Team
Greg
Sep 11, 2014
Can't install. no call back from customer service
keeper can not be installed, nither one of the two keepers will fit my sliding glass door. Called customer service left msg. and no response as of today! Not very good customer service when they do not respond, here i sit with an unusable Armor sliding door latch!
Response from Armor Concepts LLCOct 3, 2014
Greg, This is unacceptable. As the customer service manager, I will be handling this case personally. I will be calling you today to discuss ways to install your Armor Latch and if we can't figure it out together Armor Concepts will be giving you a full refund for your purchase. We appreciate your business. Armor Concepts Support Team
Michael
Sep 11, 2014
Great product. Quick delivery.
I am pleased with the products and the delivery was really fast! The only complaint I would have is that the screws that came with the EZ Armor Double Door Kit were not self-tapping like the screws that came with the EZ Armor Combo Set. It wasn't enough to lose a start but installation would have been even easier if they included the self-tapping screws.
Response from Armor Concepts LLCOct 3, 2014
Michael, I'm glad that you brought up the subject of self-tapping screws. We are actually thinking of making the self-tapping screws a standard in all of our kits. We will be taking your comments into consideration when we revisit the self-tapping screw strategy. We really appreciate your insightful input. Thank you. Armor Concepts Support Team
Adam
Sep 11, 2014
Easy, as promised, trusted.
Heard an ad for this product on the radio. There had been a recent chain of break-ins in the area (not expected in area). With a wife and child at home I wanted to make sure we eliminated kick-ins as a possible way for thugs to gain access to my home, wife, child and property. Came with full instructions, easy to install and have the piece of mind that if a thug tried to break in, the door would hold up.
Response from Armor Concepts LLCOct 3, 2014
Adam, We are thinking of doing more radio advertisement, to get more word out about the benefit of our product. We are happy to hear that the product has gain attention with the little advertisement we have done. We are confident that our kits will hold up to any type of kick-in event, and that you will have a little more ease about your family being home alone. Thank you for your review. Armor Concepts Support Team
Gary
Sep 11, 2014
Great to deal with.
I was able to find the product at a great price and the shipping was very fast. I will do more business in the future as this is a product we use alot.
Response from Armor Concepts LLCOct 3, 2014
Gary, We are happy that you found our prices reasonable and you were pleased with the shipping times. We can not wait to do business with you again! Thank you for your review! Armor Concepts Support Team
A.G. U.
Aug 27, 2014
Armor Concepts/Burglar's broken leg.
Hi! I am in the process of burglar proofing my home since a break in a few weeks ago. The physics of your product are exactly what they should be. The steel and long screws put a burglar in the position of having to kick down an entire wall to enter the home......I doubt they grow burglars that powerful. Thanks for a well designed and manufactured set of products.
Response from Armor Concepts LLCOct 3, 2014
A.G., We are so happy you found our product satisfactory. We know it will hold up to your expectations and will eliminate any future kick-in events. If there is any way we can assist you further please let us know. Thank you for your review. Armor Concepts Support Team

Armor Concepts LLCReviews of armorconcepts.com

About Armor Concepts

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Armor Concepts LLCReviews of armorconcepts.com

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About these reviews

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Armor Concepts reviews

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love the product

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Can't install. no call back from customer service

Great product. Quick delivery.

Easy, as promised, trusted.

Great to deal with.

Armor Concepts/Burglar's broken leg.