Open Group ManagementReviews of armahosts.com

As ArmaHosts this service was good, now under new management as Open Group Management, things seem to be going down hill. In the past month our group has had the following incidents, with seemingly no worry, solution, nor timeline from the service provider. - Services are down with no notice, as customers you're doing OGM's job of finding out the service is down and then reporting it to them, when you would expect them to know almsot immediately if the service they're getting paid to provide is down and they're not able to provide said service. - Accounting issues, that OGM won't notice and when you as a customer ask, you get charged significant backpay for their job undone. Again it was us the customer, who revealed their lapses in accounting. - Accounting issues, "by accident" our account was deposited for almost £700, that is yet to be returned. Paypal plays dumb as always. Still waiting for a resolution of this. We're considering contacting the consumer protection authorities. - No sense of urgency conveyed by the management in response to these lapses in service. We even presented them offers for reasonable discounts in order to buy back trust, unfortunately those offers fell on deaf ears. Based on December 2025-January 2026, Open Group Management has shown an austounding level of incompetence and disregard for their customers and the legality of online payments. We are actively looking at alternatives now.

Server had gone down only a few days after purchasing a server. Open a ticket on the discord, the staff there were very unhelpful, showed us slightly above zero transparency, offered no ETAs on repairs or fixes, and seemed wholly disinterested in speaking with us. After about three days of the server being down, and now being down longer it was up since I started the payment cycle, I put a ticket in on the website asking for a total, but accepting a partial, refund. It has been over a week and they have yet to issue any kind of reply what so ever.

Discord customer support is amazing, probably the best and most understanding toward 1st time server owners the server also runs flawlessly! Definitely will be recommending to my friends, keep up the great work guys!

Incredibly terrible, the server didn't have any power, along side the fact that the customer support is terrible (Took 2 full days to get a response from someone who could refund me). I requested a refund which they agreed to but never arrived in my bank account, then they decide to charge me for my refunded server again, get the hell outa here I feel obligated to slightly increase my review rating as I have received my refund in full and luckily was never charged. I still won't give it a high review as I still find it ridiculous that I can't play modded antistasi with 4-5 players on a basic server, which providers like host havoc do allow, given this is slightly more expensive but well worth the slight increase in cost, allowing us to run large modded and custom antistasi and liberation missions while also providing on site customer service, not reliant on discord (Although this is more of a personal gripe).

Mans helped me on more than just server issues. Harold is the next president.

Servers are always stable, supportive staff, always customer focused which honestly is always something I look forward to my next dealing with them. btw if you join their discord you can ask them to set you up a game server for literally any other game. 7 days to die, Ark, farm sim etc.... any questions ask me.

I have known the owner and company for a little over 2 years, they have a variety of options for you to choose from regarding game servers and teamspeak servers. Their customer service / Technicians is friendly,helpful and relatively quick depending on your issue, with staff online 24/7 90% of the time. I highly recommend you give them a try.

2 years ago I had the idea of starting my own ArmA server, after 3 different host providers (all of them horrible) I was told about Arma Host. At first when I saw the price I was surprised. $20 bucks a month for a fast server with unlimited slots? Hell yeah! After that me and my friend decided to upgrade to the $50 dollar server. Both servers are amazing, cero lag, low latency. In my opinion it was something that you couldn't compare with the previous providers I had use. After the 2 years, I decided to do the same thing again. I have hosted a Squad server from them, less than a week ago. Service hasn't chage. The Senior Technician that always helped us is still working there *Harold*. I had some issues, he fixed it and helped me in less than 24hrs. Only thing I see diferrent is the support is a bit slower since they lost a couple employees but the quality hasn't change! Being honest, you will not find a better Arma or dedicaded server provider in my opinion.