Ark health llcReviews of arkhealth.ai

Horrible they charged me $510 for a product I never got it's been going on since August 26th 2026 and I can't get any thing from the customer support they refer me to email which I don't get a response from email they just give you the runaround it's BS the worst customer service I've ever seen in my life

I went through the process gave them. My credit card was waiting to confirm and then they popped up and said they needed a copy my drivers license which sounds very sketchy and I did not complete the process. I am praying now that my credit card is not charged. I’ve ordered from this company before so I should’ve known better last time I put in a pause on the subscription and they charged me for the full three months anyway. They said they never saw it in paused in the online portal.

I used for 6 months and lost absolutely NO weight. Don't waste your time or money

loose some white feeling better

I was started at 2.5 mg despite the fact that I just came off of namebrand Zepbound 12.5. Complete waste of money because it had no effect. They told me it's because my body is resisting it now. No, it's because 2.5 is not 12.5. However, it is cheaper for them. Also, I was supposed to be paying 149 a month and I was filled 183. I paid a ton of money just to gain weight back for three months and I'm back at square one. I was very specific in writing when I signed on and they heard nothing I said.

Today.. I went on their site to simply ask a question- and the next thing you know.. I was charged for a product that I know nothing about, and put on a subscription plan.

If i could give a zero i would. Support Team, ha! Anytime I messaged them i was told to email them. Then I dont get answered back from emailing. If they happen to email tou back its either 4pm or 11pm. Their "medicine" taste sweet, like candy. There were chunks of shit even after shaking it for 5 minutes. This is a joke. All they want is your money. Don't bother.

I've been using telehealth since 2016 so I'm familiar with how it works and what to expect. I went to Ark in hopes of getting a GLP med. As part of the process when registering, you have to choose what med and type you want (sema or tirz, injection or oral). There's no way to NOT choose and move forward. So I chose a sema oral, just as a placeholder, assuming that when the doctor reviewed my request, he'd message me with a few questions to confirm it was the right option. I didn't expect to directly talk with the doctor, but I definitely expected to have some level of direct communication before the Rx was submitted, and at that time, I would ask questions of which option was best for me. THAT NEVER HAPPENED!!! The doctor simply took a look at my request, ordered what I chose, and closed my file. I've spent the last 24 hours trying to reach both him and the support team to discuss the med. The doctor hasnt responded at all. And all the support team could tell me is that if I want to change my med then that would be a new order!! How in the entire hell??? They are treating this as if I placed an order for a handbag on Amazon. There is no way to talk on the phone with anyone, they refer you back to the online portal, which has very limited response. I've sent messages asking to cancel, no response at all to that. It cannot be legal or even ethical for a doctor to prescribe an RX wihtout some form of communication with the patient.