AGS HostingReviews of arkgameserverhosting.com

Gary Webb was the last one I had contact with for my 7DtD server he and all the rest in support helped a lot explained in detail how to do what I was trying to do good bunch of guys Richard

Great customer service and documentation. Customer services responds within 5-15 minutes each time and consistently - which is great. Their welcome email includes helpful links and their site is littered with tons of other helpful FAQ and info.

Bought an ark server for the boi’s and me, worked great even with mods

Excellent service got exactly what I needed in record time, no frustration or confusion thanks Gary

Server uptime is great, customer-service is fast. Really fast. The UI is missing customizability, but it's functional and you have file-access through the UI so you can basically host as you would've done from your own local servers.

John Knight was extremely helpful and always found the best solution to my tickets! He was quick and efficient! Excellent service, best company and 10/10 support!

On two occasions, John Knight has been the final solution after a few messages from others. He is top tier! AGS support has been very consistent overall. Any issue I have had has either been easily fixed on my own with the help of their extensive knowledgebase or addressed professionally and promptly by a representative. I have been especially impressed with how quickly responses come in, especially very late at night and on weekends. I will do all of my server hosting through AGS in the future :-)

My Ticket was responded to in a timely manner over multiple interactions. I was very appreciative of the quick fix option being presented to simply start a new server. Rather than waste both of our time and start trying to troubleshoot my issue which could've taken much more time, I was simply offered the option early to just have a new server started up. To me that meant that support not only was willing to be honest about giving me a quicker fix which was the best option for me, but it also felt like they actually read my ticket and to actually understood what I wanted rather than simply following a protocol and starting at a standard step 1 and moving from there to possibly arrive at the same solution much later.