AGS HostingReviews of arkgameserverhosting.com

UPDATE: You better hope that you don't ever have any difficulty on the weekend, as the technical support crew for the weekend is astronomically unhelpful. They don't actually read the tickets and provide no actual help other than stock answers that don't relate to your question at all. The Good: Great customer service, fantastic response times (Literally two minutes went by and I had a response to my help ticket), great price. Three excellent qualities that definitely make these people worth the money. The Bad: Constant stability issues, server crashes fairly regularly, and we often have difficulty connecting. Server Control Panel says everything is fine, but Steam/Ark can't find our server until we stop & restart, sometimes we have to restart several times before it begins working. I also recommend having a VERY short snapshot timer, ours is set for every 15 minutes since our server was so spotty for a while we would lose hours of play at a time. All in all I am content, their customer service and affordability really makes up for the server stability issues. (Having a short snapshot timer is a good workaround for that particular problem.) Server still crashes, but losing a few minutes of work rather than an entire evening is much easier to take.

A good server host with excellent costumer service. Very quick responses when asking for assistance with any issue.

Great service. Easy to use. Only problem I have had was when they got hacked but it was resolved very quickly.

No problems whatsoever. Great price, super helpful knowledgebase, it's my first time paying for a dedicated server and I'm super pleased.

affordable and well serviced game server provided. Tickets are dealt with quickly and professionally. No issues with server downtime and when I have messed up in the past, the team are always there to advise on my setting issues. Great help file, one of the best Ive seen. Couldnt recommend them more.

I haven't had any problems with this service so far. The ui is fantastic and easy to use, and all the players are able to get a solid connection to the server.

To start off with I am a new customer to the server, so far it's been up with almost no problems and the problems I did face were resolved 'relatively' quickly. We came from Survival Servers and this service is FAR better and far more slots for much cheaper / same price. The pros about this place is the ease of use, the lay out is SO much more advanced, granted it's missing things here and there, but for the price, service and low lag it's pretty unbelievable. I just wish they had more games available. it feels like false advertising them saying over 600 games available yet only allowing you access to like 8-10 with an ark server. It's a little fishy at best. If my opinion changes I will be sure to update this. For the server hosters out there I have tried, this one seems to be the best so far. Edit: Our server is in LA California. Ping is 20-30 ms. Wonderful connection, hardly any drop outs. I suggest your admin use cheat saveworld very often or set it up so RCON automatically saves it for you because it's easy to revert saves. The back ups on this site are also flawless, No complaints there. Wish they had more config options, that's my only complain about the site itself. I didn't like the first customer service rep I got in touch with as he seemed very unhappy to help me out and gave me a traditional "textbook" link and support help with little to no personal interaction whatsoever. Cut and Paste. I told them straight up don't post that stuff to me, help me out or I'll be looking elsewhere, I was immediately forwarded to the senior rep who handled my problem with professional etiquette as well as urgency. Very pleased with HIS server, unlike the other rep. I will keep using this service for now.

There service is one of the best, They are cheap yes but that does not mean the services are rubbish. I have had servers in the past with this company and they have never let me down. I would defenitly recommend to other people!