Alice S.
Application Process extremely long
More than a month ago I applied to be a client of this bank. I paid 100USD as an application fee. I have submitted all the documents. Since then I am waiting. I have written an email to ask for more information about how long it will takes and received this answer: "We typically review all applications within 4-5 business days, and I believe in your case we did just that. Unfortunately, at the moment, our main banking partner is going through a periodic regulatory review, so that results in a delay during the final step of the onboarding process. Of course these aren’t excuses, but we just want to give you some context so you can hopefully understand the delay. We’re trying to get through all applications in due order :) Thanks in advance for your patience, we should hopefully follow up soon." Since then I have not heard anything and I am still waiting...