Doris
Customer Services Reps should know the process of the loans.
Well the over all experience was fine. Until the loan process, the customer service rep was quit accurate on the process to funding. Other than that the experience/service was fine.
Argon is listed under Investments & Wealth in Chicago, Illinois.
Argon (argoncredit.com) has 422 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Investments & Wealth · Saint Charles, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent

Investments & Wealth · Chicago, Illinois
Excellent
Showing 31 reviews with 3 stars · Clear filters
Doris
Well the over all experience was fine. Until the loan process, the customer service rep was quit accurate on the process to funding. Other than that the experience/service was fine.
Robin
I applied on 8/21 and was told it would take 48 hours to fund. I called everyday for a week to find out the status. They kept telling me I was missing paperwork, I would send it and call again. I finally received the funds 10 days after this whole thing started. Definitely was not a smooth process but I did receive the funds
Christine
I was told I was approved and would have the funds the next day. That did not happen I called and was told to wait another day. I waited called back told to wait again. Finally I found someone who would listen and they found something wrong and corrected the issue it took a few more days to get funds but the process was frustrating. In addition when I would call from my number after the 3rd day I would be passed around for 15 minutes before someone would answer. However, if I called from a different phone it would answer right away. While my other phone e was still ringing through the que. Interesting.
ZB
The customer service could've been better but overall I have no complaints.
Karla
Loved the quick service, but I was quoted 69% and the end it was 89%. Both are extremely high but very quick
Interest Really High - Unhappy with T.
I am grateful that we were approved for a loan with this company. but I had to renegotiate the interest rate a few times and still find it to be extremely high. People are nice and are willing to work with you. But underwriting are hard as nails
5 Weeks L.
I have had loans with them before. So when I had some unexpected expenses I went to them first. I submitted all of my documents with my application because I knew what they needed. I was preapproved for a much larger amount and then approved for the loan within a week. However, it took 5 WEEKS to get my loan paperwork to sign electronically. I thought I missed the email so I called several times. I waited on hold for hours on several different days and at different times of the day. I never talked to anyone. I left a voicemail but never got a call back and the mailbox was full when I called in the future. I called the technical line to see if they were still in business. They said they were having some internal paperwork issue. After 5 weeks, I got the paperwork. I guess it is better late than never but I was disappointed with the lack of customer service.