Paul H.
Extra duty tax charge - not communicated & follow up
I bought a San Lorenzo team jersey from this company. I added the league patch. Jersey arrived and was in good condition. I paid $143.99 And $25.99 shipping = $169.98 total . All was paid. I received the item and 1 week later I receive a customs duty invoice from FedEx for $21.30 for customs/ duty charge for a $40 shirt….. Now I have to dispute duty charge invoice from FedEx because this company chose to bill me the $21.30 duty tax…. This company NEEDS TO PAY THEIR OWN BUSINESS EXPENSES OR ADVISE THE CLIENT AND ADD TO THE CHARGE OF A $25.99 shipping fee… I will go elsewhere with all my other business and with family and friends - they will lose out on future business from family and friends going into the World Cup, etc…. In response to vendor comments: If you are located in my town of orlando on Sand Lake Blvd (about 5-10 miles from me) why would you advise me to be aware of buying from another country? You played middleman, made money and then tried to push off your fees onto me (plus also paid $25.99 in shipping fees). I worked in import export wholesaling in sporting goods from other countries. We built all costs into the price - if customs held product, or if bills of lading had issues, or if the letters of credit (I also worked in a large bank in letters of credit department) had issues - we ate or we priced into - we NEVER brought up other charges to the end consumer.
Response from Argentina SuperligaJan 15, 2026
Hi Paul, Thank you for your feedback. We’re glad your jersey arrived in good condition. Regarding the customs duty charge: all international customs fees, taxes, and duties are set by the destination country and are the responsibility of the buyer. This information is clearly stated on our website and may vary depending on the country. In the United States, the exemption for shipments under $800 was removed, which is why FedEx issued a duty invoice for your order. We declare the value of the product accurately ($40) to minimize any charges, but we cannot control US customs regulations or fees. We apologize for any inconvenience and encourage checking local customs rules before placing international orders. Best regards, argentinasuperliga.com in response to last buyer comments: Dear Paul, We are not familiar with how your business operates; not all businesses work the same way. In our case, we ship worldwide, making it practically impossible to cover all customs costs for every country given the constant changes—such as the recent situation in the U.S., where the $800 duty-free exemption (de minimis) has been eliminated. While our administrative office is indeed in Orlando, as stated in our store (that´s correct), all shipments are sent from Argentina to the rest of the world. This is clarified in our store's Terms and Conditions; regardless, we have increased the visibility of this information to prevent future misunderstandings. Thank you kind regards, Customer Support argentinasuperliga.com