are you am iReviews of areyouami.com

HORRIFIC!! This company are a nightmare for international customers! DO NOT USE THEM. I bought an item and was sent out a totally different garment. After contacting customer service via the website - I was eventually ignored. My bank had to retrieve the funds. . However FedEx also have now commenced debt collection as Are You Am I has failed to pay the customs charges and are being ignorant to any and all correspondence. This company is being considered a scam company and fraudulent by the bank.

I ordered a Kaiser catsuit. I have been wanting this item for a while and was excited for its arrival. The ordering process was challenging, more so as customer service is difficult, abrupt and slow with responses, but I got there in the end and was beyond thrilled for its arrival. I received the wrong item. AYAI sent a pair of shorts as opposed to my ordered catsuit. Additionally I received through the post a FedEx fine for £66.92 in customs charges. I contacted the company, certain I would not be paying a fine for an item I had not ordered nor want- not to mention it is 3sizes too small so wouldn’t fit and advised that I need refund and this charge being paid. AYAI said they would send a prepaid returns label, but kept avoiding topic of the customs charge I face- and have been threatened legal proceedings over. I expressed that I am concerned that I will be charged further customs fees to return the item to them, and requested a guarantee that they would prepay this also. They refused to answer. Responses from the company are extremely slow. They pick and choose what they will respond to and simply ignore the rest. I have contacted FedEx direct to inform them of the situation and also contacted my bank to solve this issue and obtain my funds/ protect me from future charges of the brand refuse to pay the return customs fee. This is my experience, that is ongoing. I would not recommend this brand -esp if you are an international buyer.

Awful quality— raw hems, cheap silk, straps were literally a cheap cord. Fleur fu mal has beautiful slips for the same price.

Spoke and emailed customer service about a defective item I received - came piled. Their defense and excuse was that the dress is made from recycled cotton so this would explain the various areas of piling and undone seams. Refused to waive my return shipping because they didn't deem the item a manufacturer's issue.

I bought the dress with frayed edges. BEWARE!!! It tears, rips and falls apart while wearing it. DO NOT BUY

worst experience of my life... my initial order was shipped to the wrong address, i couldn't do anything on my end said fedex. i had to fight with the company directly till they issued a gift card. the second time i try to re-order they simply canceled my order (although items were still in stock). they never notified me that they cancelled nor did they refund my credit card for the additional portion i paid. i still haven't heard back on what is going on or why they canceled my order. it's simply unethical what they're doing. their customer service is snarky and unhelpful. they didn't even notice they shipped my items to the wrong location till I research and pointed that out. unethical--the designer/founder, should really be looking into this as it's tarnishing her "brand".

I bought three clothes at full price. Before I receive the package, website goes sales and two of them have 50% off discount. I write to them via email and they reply me after the sales. They said "As stated on our terms & conditions we are not able to offer any price matching or refund the difference, especially as the sale is no longer going and these items are now at full price again." I check their terms, it's "PRICE ADJUSTMENT We do not offer price adjustments for discounted items at this time. We're sorry for the inconvenience!".

The clothing is ill fitted and the material/fabric fades/pulls easily ; BE AWARE the price is high and it does not include custom fees - which can amount to half of the actual item price.