AreteReviews of arete.shop

Extremely shady business practices such as not publishing negative reviews on products and screwing customers over with high prices and inability to use rewards on almost all products.

I was completely robbed of $400 worth of rewards because the arete site messed up. I had been one of the first, waiting on the first day for the release and I have nothing to show for it. Thousands of dollars spent, and I have nothing to show for it. Do not trust Arete.

The *product* is typically alright, and the disposable rosin carts are really good But they have consistently had site 'problems' about things like applying coupons and loyalty points (which they just now discontinued) For example they had a special sale for the end of their loyalty program - and the first time it crashed the site. No big, everyone struggles yeah? But within like 3 days they relaunch the event with the only change being adding a queue to even get on the website. And THEN they wouldn't address the fact a majority of shoppers couldn't use their points as they were supposed to (I would apply mine and when i hit check out, it would go from $93 to $0 and I'd have to reset the whole thing.) So by the time the product in my cart ran out of stock after trying for an hour and a half - I still didn't get to purchase. Their customer support was absolutely non-existent - no replies to anyone about this even though the event is going for another day or so - but it doesn't matter because the boasted HUGE amount of product! was gone. .-. How do you make st*ners mad, TWICE and not learn a lesson I'll never know.

Well I would say for starters to not sensor people on discord when they post legit pics of hemp they bought that was moldy or brown. The issue isn't that one person got them, cause shit happens, its just because the owner argued about whether or not the product came from them or that the lighting was bad, and then simply removed the posts. That alone caused a bunch of long term customers to just quietly stop purchasing. Changed rewards points system mis stream with no notice, because they were supposedly losing too much money (even though multiple other companies still use the same rewards system Arete used to have), wonder how they could be losing funds but all these other companies seem to be thriving (Flow, WNC, etc.). Plus those other companies have product that is equal to if not better than Arete's for a better price to begin with. Then months ago he tells everyone on discord they will be able to use all their points at once for a limited time before the new rewards system came out. Got the email for the rewards points, and like everyone else I got ready to spend my 8k in points, only to be met with server crashes, not able to use rewards points, long queues just to get to the website. To find some people were able to check out and their purchases are being honored, but no update to the rest of us who could never get through since Friday when they halted the event.

I have been a customer for years, and I earned over $522 in reward points that could originally be spent without limit. They changed their rules regarding how the reward points could be spent, capping them to only 20% of each order (and only eligibke for certain items). They received a lot of negative feedback regarding the unfairness of this cap and limit to how the reward points could be used, so they decided to have a three-day only “Grande Finale” in which reward piints could be spent in full on a limited number of items. I have attempted to login and purchase the “Grand Finale” bundle and other eligible items. I did everything I could, used muktiple browsers, cleared my cache, tried different devices and a PC - ALL WITH ERRORS PREVENTING ME FROM CHECKING OUT. Now, the limited product I tried so hard to obtain with my points is sold out and I still cannot checkout (with $522 of my earned rewards expiring in 2 days). I don’t think this was a good faith sale attempt. I think they are simply ending their rewards points and tried to make it look like they were having an event they could be spent on, but it was a sham. I hope they make this right. If they do, I will change my review. If not, I WILL ESCALATE this to proper channels, as this could be a deceptive marketing act and a form of “bait-n-switch” in which we paid goid money thinking we were getting bonus rewards, just for those rewards to be rendered useless at a later date and without adequate chance to spend them. Consumer Affair attorneys would love to hear of this type of stuff.

Just like with all the other hemp companies, this stuff is blatantly fake poison. I don't understand how they are able to stay in business and keep trafficing this garbage. Gen z must be REALLY stupid to keep smoking this cat urine chemicals. When tens of thousands of people finally start dying from this or having lifelong health problems, it's going to be one of the greatest avoidable catastrophies in American history. Btw leave this stuff alone if you ever want to enjoy real weed again, this alt noids trash has fried my cannabinoid receptors. Including the ones in my gut. Haven't been healthy since my ER visit in 12/2022. Luckily I survived my fatally low blood oxygen levels. Inb4 0 brain cell 19 year olds try to tell me I dont understand the chemical conversion and ignoring the fact that it's synthetic thca.

Paid for overnight shipping. Never received. It’s a ripoff. $37 never ordering from you again. Would like a refund.

Very subpar customer service. Hard to buy from this company when there are so many better options available that truly care about their customers.