Charles K.
Amazing product, amazing customer service.
I cannot recommend this product or company enough. Everything from the arena itself to the customer service that accompanies it has been amazing and I am so happy with my purchase. For background, I have been following arena since they were looking for funding in 2020 on an Indiegogo campaign and have watched, from afar as the company blossoms. In 2023, I finally have the space and the funds to get one myself. As I was nearing the end of my gym membership, I reached out to Arena to look at the machine. Arena was kind enough to let me come to their headquarters in San Francisco and provide me with a demo of the machine. I was instantly struck with how beautiful it was and how carefully it was constructed. I knew I was going to buy it and I did shortly thereafter. When it arrived at my house (just a few days after shipping) the Arena came fully charged and ready to go. I got a workout in that day and loved the simplicity and functionality. The eccentric lifting mode is unlike anything I have felt before and their classes / structured workout are great as well. The device itself is beautiful and works so well. Now for the company, first, the test was incredible and the people who I spoke to were so happy to help me on my journey. On the back end, once I purchased the Arena, I had a concierge reach out to me to help me with setting up the Arena and starting my workout journey with it. While I have only had the Arena for a couple of weeks, the concierge has been there for me every step of the way and I am so thrilled at the product.

