Arctic FoxReviews of arcticfoxhaircolor.com

Ordered red hair dye as a blonde, my hair was green after using the product. Customer service was abusive

I bought their colour Wrath and used it to dye my bleached hair. The examples showed a deep red with pink undertones, as described by the company, even claiming it would be red on platinum blonde hair. My hair turned bright pink, and when I reached out to customer services all they told me was to buy another of their hair dyes to make it redder and that Wrath does sometimes turn pink. I have seen nowhere the company admit publicly that it can turn bright pink so feel mislead. I am very disappointed with the dye and the brand so can not recommend them or their products and I will not be buying from them again.

Couldn't speak highly enough of Arctic Fox. The colours are just amazing, the formula smells gorgeous and its vegan. Their customer service is also brilliant. Unfortunately the wrong colour was sent out with my last order but within hours a replacement bottle was shipped.

Fantastic product, excellent service, great company ethos. I ordered direct from their website for the first time (I used to order from Amazon but the price has recently skyrocketed) and I was amazed that it arrived in half a week! No customs fees, and direct from CA with no going through Jeff Bezos’ pocket in the middle! Hooray (:

Incredibly fast shipping. I got the shampoo + conditioner set, a hair dye diluting solution, and a set of hair clips. Haven't tried the shampoo but the conditioner and the diluter worked great and I love their scent. The clips are also handy. Would recommend to anyone who dyes their hair often.

Ordered 2 bottles 'Frosé' and it arrived within 1 week! I live in the Netherlands, and it came al the way from Los Angeles (since i cannot order anywhere in Europe) with FedEx. Very satisfied. Also, the product is amazing. Easy to use and result is stunning. Would recommend!!

Love this hair colors and also the shop! I received goods from America in about one week in Austria (Europe) with Fedex and there was no problem! I already orderd a second time. There was just a little problem with bleach - it looked like I cannot order this to Europe, but the most important things are colors. Bleach I can buy everywhere here ;)

If I could give this company more stars I would! I live in the UK and ordered this to come from America on the Black Friday weekend. I ended up placing an order for the incorrect colour dye! Worried that I would have to either have the hassle of sending it back or having to pay out twice for the colour I actually wanted I got in touch with their customer services. A very, very nice lady by the name of Karen managed to cancel my first order for me which meant I didnt have to worry about a thing and could just re-order the colour I wanted! She sorted everything out for me and communication was excellent! All sorted within a couple of hours! Not a lot of companies seem to want to help with stuff like this but Karen at Arctic Fox couldn't have been any more helpful!