Shop our unique body jewelry, & ear plugs, tunnels, hangers, & tapers made from organic stone, wood, bone, horn, & pearl, silicone, acrylic, & stainless steel.
arctic buffalo (arcticbuffalo.com) has 12 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Matthew D.
Wildly inconsistent sizes, they measure before they send out but they just don't care. They also didn't refund the shipping cost and on top of that made me pay for shipping to send back. Avoid this place, they scam people big time on returns.
Royal P.
My girlfriend has been ordering from Arctic Buffalo since 2018 and the only thing that has been consistent is how inconsistent they are. She ordered the same plug in the same size in different colors, and when they shipped they were different sizes. If it happens once that’s fine. But this has been happening consistently for YEARS, it is tragic because they have good quality plugs. If only they would give us the right size.
Daniel S.
Everything I ordered showed up with what looked like dirt on it, but I would have to rip open the sealed packaging to verify and if you do that you can't return anything. Very horrible policy and very disappointing jewelry. The "flesh" colored plugs are not even close to skin color and wouldn't match any known skin color out there.
Mikelie J.
I can't recommend Arctic Buffalo. I made an order recently and within a day or two an automated email arrived saying that they had cancelled my order due to an error with payment, though my credit card had already been charged. I emailed back asking about the error and was told basically to make another order but they'd have my refund processed. I never made another order as this situation was a bit fishy, and sure enough when I got my refund it was short. I emailed asking about why my refund was less than what I paid just a couple days ago, and I was told that it about the exchange rate (as they are based in the US and I'm in Canada). So TLDR: there was a technical error on their end, they cancelled my order without consulting me, charged my credit card anyways, then kept some of my money by refunding me less than what I paid a few days earlier for an order that never was processed because of their policy on exchange rates. Imo, this is bad customer service. Especially when the lesser refund was initiated because of a technical error on the company's end. This whole situation is wild because in the past, I've never had an American company refuse to refund me the amount I paid in CAD even if I was the one initiating the return process weeks later. Their customer service is pretty abysmal. Don't shop there.
