Arcline Store Reviews | Read Customer Reviews of arclineusa.com

Arcline Store Reviews | Read Customer Reviews of arclineusa.com

Arcline Store reviews

Showing 75 reviews with 5 stars · Clear filters

Samuel S.
Nov 4, 2025
Giving 5 stars for the commitment to…
Giving 5 stars for the commitment to customer service. There was a large package shipped that was unfortunately delivered with shipping damage. Their support staff worked to get me a replacement. Unfortunately the replacement was also damaged but their staff assisted with getting a 3rd copy out for me and it arrived in great condition. I've already listened to the set and there were no issues with the records themselves. Thank you!
Response from Arcline StoreNov 19, 2025
Samuel, thank you so much for the review - and for your patience through the replacement process. Your feedback actually helped us improve our packaging for larger box sets, so we truly appreciate it. Enjoy the music!
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Matt
Nov 1, 2025
Lovely record
Lovely record, arrived swiftly and in great condition. Keep up the great work.
Response from Arcline StoreNov 1, 2025
So happy to hear your record arrived safe - our little team puts a lot of heart into packing, so notes like this mean everything. Thanks for supporting us - hope to ship more music your way soon! 🎧✨
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Ryan H.
Oct 30, 2025
Vinyls were flawless and sheer amount…
Vinyls were flawless and sheer amount of options is truly what got me to check them out in the first place. Couldn't be happier, if you are a new vinyl collector like myself, START HERE!!
Response from Arcline StoreNov 1, 2025
Thank you so much! 🙌 We love helping new collectors build their shelves - it's an honor you chose to start your journey with us.
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Andrew W.
Oct 27, 2025
Will be coming back for more!
Products always delivered quickly and in good condition. Will be coming back for more!
Response from Arcline StoreNov 2, 2025
Thank you so much, really happy to hear this! We’ll be excited to pack your next order, and iif you ever need anything, just message us anytime.
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Nick M.
Oct 26, 2025
If you pre-order something while also trying to buy other records, you won’t get any of your order until the pre-order is released
I have been waiting a very long time for the release of an album that just got delayed another month while having purchased two other records with this order, but not knowing and not being informed before purchase that when purchasing a pre-order none of your order will ship until the pre-order is released Update: the store contacted me and has helped with this issue it has been very nice to see a response and look forward to further purchases in the future
Response from Arcline StoreOct 27, 2025
Hey there Nick, We’re really sorry for the frustration this caused. We always try to make this policy as clear as possible (it’s shown right under the preorder button, as well as on our FAQ and policy pages). The goal was never to make anyone unhappy - it’s just how we keep shipping costs low and prices better for our customers. That said, we totally get your situation. One of our team members will reach out to you today so we can find a solution that makes both sides happy.
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diogenes O.
Oct 26, 2025
I like these guys 😊
I like these guys 😊
Response from Arcline StoreOct 27, 2025
Thanks so much! 😊 We really appreciate the support - means a lot to our small team!
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Christopher Z.
Oct 16, 2025
Amazing
Great Vinyl and it shipped really quick
Response from Arcline StoreOct 24, 2025
Thank you so much! 😊 We’re really glad to hear your vinyl arrived quickly - hope it spins perfectly!
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DN
Oct 13, 2025
Had a great experiences
Had a great experience. I needed an exchange for a faulty record and it was taken care of quick and painless. Would buy from here again.
Response from Arcline StoreOct 14, 2025
Really appreciate your kind words! We’re glad the exchange went smoothly and you’re happy with the service.
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