Arch offers world-class financial products for holders of cryptocurrencies under a single destination, leading with its flagship crypto backed loans, the most secure, flexible and seamless on the market.
Arch (archlending.com) has 356 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
archlending.com
Website
archlending.com
Category
Investments & Wealth
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 16% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Everything I needed when I needed it. Information and a personal contact at Arch was always available is always available thanks Freddy. Phone, Text, Email, Chat whatever was needed when it was needed. All research and reviews performed on Arch were outstanding so I too add my 5 Star review to go with the rest.
RS
Rami S.
Incredible platform & service
Amazing customer service, Dhruv is extremely knowledgeable and helpful!
MS
Michael S.
I applied for a crypto-backed loan
I applied for a crypto-backed loan with Arch Lending, and the experience was fantastic. The application was swift, clean, and quick, taking just a few hours from start to funding. The online platform was super user-friendly, with clear steps and no hassle. I appreciated the transparency and the fact that no credit check was needed. The team was responsive when I had a question. Highly recommend Arch for anyone looking to borrow against their crypto!
ON
of N.
A real easy
A real easy, straightforward process, the money in my account the same day.
TN
Todd N.
Arch Lending makes getting a loan easy
Arch Lending provides a highly accessible and efficient online application, significantly enhancing the borrowing experience. Their user-centric approach makes them a strong recommendation for individuals seeking loan services.
JL
JL
They were very helpful every step of…
They were very helpful every step of the way!
ED
Ed D.
Client Experience is very smooth
Arch Lending is a well organized and straight forward resource competing for business with excellent user oriented tools. They excel in keeping the process clear and focused with the client in mind. The advanced and follow up communication is second to none.
SM
Stephen M.
My Experience with Arch Lending - Genuinely Impressed
I’ve been using Arch Lending for about 4 months now for a bitcoin-backed loan, and honestly, I’m pretty blown away by how smooth the whole thing has been. I’ve tried a few different crypto lending platforms before, but these guys are definitely doing something right.
The loan terms are actually reasonable
What got me interested initially was that they offer way longer loan periods than most other places - up to 24 months, which is huge when you’re trying to plan your finances. Most other platforms cap you at a year or less, which never worked for me. The interest rates are competitive too (around 12.5% for bitcoin loans), and there’s no penalty if you want to pay early.
Their website/dashboard is really well done. I’m not usually one to get excited about user interfaces, but theirs is genuinely good. Everything is laid out clearly - I can see exactly where my collateral stands, what I owe, when payments are due, all that stuff. The best part is being able to adjust my monthly payments whenever I want. Some months I pay more, some months less, depending on cash flow. It’s refreshing to have that kind of control.
I actually increased my loan amount a recently and the whole process took maybe 5 minutes. No paperwork, no waiting around - just updated instantly.
Security seems solid. After all the drama with Celsius and those other platforms going under, I was pretty paranoid about custody. Arch keeps your bitcoin in cold storage with proper custodians like BitGo, and they don’t lend out your collateral to other people (which was a big problem with some of the failed platforms). That gives me peace of mind.
Customer service is actually helpful
I’ve had to contact support a few times with questions, and they’ve been genuinely helpful - not just copy/paste responses. It’s refreshing to deal with people who actually know what they’re talking about.
Bottom line: I’m not someone who usually writes reviews, but I’ve been recommending Arch to my bitcoin friends because the experience has just been so solid. If you’re sitting on bitcoin and need some liquidity without selling, these guys are worth checking out. The flexibility alone makes it worthwhile - being able to adjust the loan on the fly is something I haven’t found elsewhere.
Also, major complaints so far, which for a crypto service is saying something!