Mrs H.
Product did not arrive
Product did not arrive, just false notifications about it being out for delivery. Been 2 months now and I'm chasing a refund. Avoid these scanners at all cost!
Our products are all handmade, and we try our best to make each product perfect.
Architecturm (architecturm.com) has 89 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Showing 74 reviews with 1 star · Clear filters
Mrs H.
Product did not arrive, just false notifications about it being out for delivery. Been 2 months now and I'm chasing a refund. Avoid these scanners at all cost!
Roger
I ordered their socks in Oct and they sent me false tracking numbers showing it was shipped. First it was stuck in Germany. Then stuck in the USA. When I complained that it hadn't arrived last week, they said wait another week. Then they gave me a new tracking number saying it was shipped from China yesterday and I couldn't get a refund. Beware. They will lie
Sue B.
Update from last review.... Well, finally package arrived over 8 weeks and looking at the posting date it was not posted until 4 weeks after purchase... Now onto the item... MMmmmm - Really Not good, i order sloth socks which were supposed to be hand made knitted sloth with socks - what i got was a pair of beige socks with a felt sloth teddy crudely stitched to the sock. I cant seem to add a picture to review...
Andy B.
⁷Sadly this is not a great read, the products look great in the pictures. Items ordered on 4 October for a birthday at the end of November. Shipment (if it happened) appeared to ship from overseas to Cambridge then not move. Whilst hastening this I am repeatedly told to ‘be patient’. Eventually the company say they will despatch a fresh order as they cannot trace it, after 2 week still absolutely no shipping details to trace, again I am told to ‘be patient’. More than 2 weeks after the birthday they were required for I firmly state I want a full and immediate refund – in fairness this is the only thing that has happened promptly and without argument. But (suspiciously) there was no mention of ‘please return’ or ‘there are now two orders heading your way’, or, an apology … this really makes me wonder if the items actually exist and ever got despatched? (Certainly, nothing received and no tracing information to suggest it will.) If you order from this company please be careful and ensure you follow through, to me there are many red flags (in hindsight).
chris
Ordered sloth socks in early October, they never arrived. I attempted to track my order on their Site, but it would not work, I called my credit card company and had them reverse the charge.
Terry M.
Actually zero stars, but one seems to be the minimum. Ordered socks September 28. They use a "never heard of you before" tracking mechanism. That was the first "oh, oh" moment for me. Tracking showed them getting through customs and getting to Nashville, but there the status updates stopped. Emailed customer service who apologized and said they would reship. Another month went by and no notifications of shipping, no tracking, nothing but crickets. Filed a dispute with Visa. Interestingly enough Visa did NOT do the usual provisional credit, but went straight to a resolved status with a credit to my account.
Anna L.
If I could I would give this a zero. Complete SCAM!!!! I ordered 4 pairs of socks on Oct 4th. Received the usual tracking info. As of Oct 30th it has been supposedly stalled in Denver. I emailed the company. At first they seemed concerned and said they would resend the order. I never received a new tracking number. Multiple emails were sent. Responses come saying be patient. Requested a refund telling them my patience has run out and they refuse still telling me to be patient. Unfortunately several people will not receive this as a Christmas present. Stay away unless you want your money stolen by low life scammers.
MR MARK C.
Product never arrived. Complete scam . Would not offer a refund. AVIOD