John A.
Very professional and easy to complete…
Very professional and easy to complete form on line.
Response from Arch Insurance USOct 27, 2025
Thank you for taking the time to leave a review. We appreciate your business!

Arch Insurance is a global provider of specialty insurance solutions, offering a broad array of products to individuals, businesses, and organizations. As part of Arch Capital Group Ltd., a publicly traded company with a reputation for financial strength and innovation, Arch Insurance consistently receives strong ratings from leading credit agencies.With a focus on delivering customized and flexible coverage, Arch serves a wide range of industries and group types, including employers, schools, non-profits, sports organizations, healthcare institutions, and travel-related businesses. From accident and supplemental health insurance to business travel and disability products, Arch’s offerings are designed to meet evolving market demands and help clients manage risk with confidence.What sets Arch apart is its commitment to collaboration, responsiveness, and continuous improvement—values captured in its promise of Pursuing Better Together℠. With vertically integrated operations, Arch provides a seamless experience from product design through claims processing. Innovative digital platforms like Arch APEX make quoting, enrollment, and policy management efficient and user-friendly for brokers and clients alike.To learn more about Arch’s wide-ranging capabilities and explore insurance solutions tailored to your needs, visit archinsurance.com.
Arch Insurance US (archinsurance.com) has 83 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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John A.
Very professional and easy to complete form on line.
Response from Arch Insurance USOct 27, 2025
Thank you for taking the time to leave a review. We appreciate your business!
KB
Straight forward application to apply for short term disability. Easy to submit. Great communication from Arch during the process.
May Z.
Very attentive with my concerns and thoroughly explains anything that I am unaware of.
Response from Arch Insurance USSep 17, 2025
May, Thank you for taking the time to leave a review. We appreciate your business. -The Arch Insurance Team
Marlow C.
I had such a positive experience with the Arch Travel Insurance. Unfortunately, our flight was delayed for several hours, and we missed our connection. I submitted my claim for the hotel, food, and transportation when we arrived home. To my delight, I received a payment in 1 week. It was such an easy process, and I'm glad I was protected.
Response from Arch Insurance USSep 17, 2025
Marlow, Thank you for your review. We appreciate your business. -The Arch Insurance Team
Renada T.
I originally posted a poor review April, 2025. ARCH insurance contacted me right away and took care of the matter. Thank you so much! I will continue to purchase this travel insurance as I and my husband are frequent out of the country traveler several times a year.
Response from Arch Insurance USMay 16, 2025
Renada, Thank you for providing the update. We are happy that we were able to work things out for you. Please keep us in mind for future trips, Arch Insurance
Michael
I'm an insurance Broker, who not only sells this product but who also is a customer. I was in Ireland, when I slipped on glass and cut the tips of my toes. Instead of having to spend a whole day of my vacation in a hospital waiting (I.E. socialized medicine), Arch paid for me to go to an urgent care instead. I was bandaged and back to enjoying my vacation in an hour. So glad I had the coverage! I would recommend Arch to other agents and for their customers as well.
Response from Arch Insurance USApr 11, 2025
Michael Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Insurance Team
Jamie L.
Very easy to buy. I had a questions and called and everyone was very nice. Would definitely use again.
Response from Arch Insurance USApr 11, 2025
Jamie, Thank you for your review. We're glad you were satisfied with our services and hope you will refer us to friends and family. Regards, The Arch Insurance Team
Carol
They came thru with the best care, decisions and handled everything perfectly. I had been injured in Mexico and they worked together with my health care provider to get me transferred home in the U S to get the care I needed. Your company was professional, accurate with the decisions and kept me safe. Thank you
Response from Arch Insurance USApr 11, 2025
Carol, Thank you for your review. We're glad you were satisfied with our services. We look forward to protecting your next trip! Regards, The Arch Insurance Team