Arch Insurance USReviews of archinsurance.com

Not recommended! I purchased Arch travel insurance through Gate 1 Travel. Two months prior to start of travel, I wanted to cancel the insurance. Gate 1 and Arch both told me to contact the other.

I had an extremely disappointing experience. If you're traveling abroad, do yourself a favor and avoid this company. They operate on a "pay now, hope later" model. Despite providing all the necessary documentation and legitimate reasons for my claim due to an illness abroad, they still refused to reimburse me. This company is a complete waste of money and fails to deliver on its promises. Stay away!

Extra, Extra read all about it... BEWARE Of THIS COMPANY..... I was schedule to take a trip to Thailand on February 25, 202. We had a huge ice storm a few weeks before my travel and I fell on the ice and received a concussion and a stroke....I am still under medical care and arch insurance is denying my claim...this is got to be the most inhumane thing I ever heard of....I sent them my medical emergency room records and all documentation from my doctor related visits and still new visits to come and they come up with something new each time.... This should be against the law!!! I bought travel insurance to be told I am denied for more information needed. Whats left other than my blood!!!!

Arch Insurance wrongfully denied most of my medical claim. I signed up with Gate 1 for a trip to copper canyon Mexico, which required a plane flight and long bus trips. When I signed up I was able to travel. A month or so later I was hospitalized with acute pulmonary embolisms (blood clots) and hospitalized for 11 days. The blood clots were from an airplane flight from Dublin. My physician signed a medical statement saying I could not travel by plane or on long bus trips. Gate 1 remitted 1/2 the cost of the tour (no complaint) but Arch Insurance gave me only $300.00 for my $875.00 claim. If 11 days in the hospital is not a good reason for trip cancellation I don’t know what is. I will never use that insurance company ever again.

I am a senior citizen on Medicare, so when I went on medicare.gov site, the ARCH insurance is listed as my secondary insurance. But I never enrolled in it and have no reason for their services. I have never even heard of ARCH insurance. Now how does that happened. What should I do?

Very disappointed in this INS company. Please be aware when traveling and insured by these people, if you file a claim, don’t expect a full refund. Actually, it’s a slap in the face. Spent over 2 grand for a trip that was cancelled (through a travel agent) and received less than a third back on the claim….

BUYER BEWARE!!!! My flight was cancelled due to delay of Delta from previous route the the flight crew were timed out. Delta stated I could not get another flight for two days. I was put in a position of having to fly with another airline and purchasing a ticket. I filed a claim with Arch to cover my expense for the purchase of the 2nd ticket to get home. They denied my claim stating that there was a crew shortage. They are denying everyones claims. RIP OFF COMPANY

No response to emails despite the accident I was involved in being a no-fault claim. Promises of courtesy car but nothing delivered 7 weeks later.