rosalyn S.
The Goyard Blue Cross Body bag i…
The Goyard Blue Cross Body bag i ordered was missing some orange insert under flap Take a look how you advertised it
Response from Arcecarry | Vira LuxuryJan 6, 2025
Thank you for taking the time to share your review with us. The orange visible below the blue flap of the bag is a secondary protective layer, such as a mesh or cardboard, added for safeguarding the bag during storage or shipping. It serves a temporary purpose to prevent damage, maintain shape, or protect the material underneath during transit. It is common for premium or delicate items like bags to include such protective inserts. It is not part of the bag. Your feedback motivates us to continue providing the best possible service, and we look forward to welcoming you back for another exceptional shopping experience in the future. Thank you again for your support! Best regards, The Arce Carry Team