arcdry.comReviews of arcdry.com

Items never arrived and customer service does not exist

Repeated emails to customer service to return the wallet. No response. Save your money. This company is a sham.

Ordered a wallet from the site after seeing an advert on Facebook; everything seemed to be on-track, until on the day of projected delivery, my shipping notification was switched to 'refused - returned to sender.' As I was WFH due to Covid19, I knew this was a mistake, and reached out to them via email. No response. Waited a week, tried again, same result. Waited another week, different email address, same response.

placed an order for 2 of their signature wallets back on 6/14. i was charged and received a confirmation email. on 6/17 i realized i had not received a shipment notice, so i sent a polite inquiry about shipping eta. on the 21st i realized i had not received a reply. i’ve reached out via facebook and IG. they are absolutely active on ig with @arcdry. no response. they do not have a phone number listed. i am having to dispute the charge with my bank. i can’t figure out if it is a fraud company or if they just have customer support so bad it feels like a fraud company.