ArcReviews of arc.dev

Response from ArcSep 21, 2026

Hi Chidi, thanks for the honest feedback, and I’m sorry to hear about the experience. To clarify: vetting is tied to specific role opportunities rather than being an automatic queue, so talent isn’t spending time on tests or interviews before there’s a relevant role. That can mean a profile remains in ‘Reviewing’ while we wait for a matching opportunity. I’d like to look into your case directly and give you a clear answer on where things stand — please reach out to [email protected] with your account details.

Response from ArcMay 22, 2026

Thank you for sharing your experience, and we’re sorry for the frustration this has caused. You are correct that our Arc Vetting process has been paused while we focus on supporting and matching existing vetted talent on the platform. We understand how disappointing it can be to remain in review status without clearer communication, and we acknowledge that we could have handled your inquiries better. We would appreciate the opportunity to investigate your case further. Please email our support team again with the email address associated with your Arc profile, and mention this review so our top management team can personally confirm what happened and review the communication history. We value the feedback and are actively working to improve both our onboarding communication and support experience for newer applicants.

Response from ArcDec 1, 2025

Dear Jack, sorry to hear about this. Could you please send an email to [email protected] with the email address you used for your application? We can't seem to find an application with the name "Jack Epner".

Response from ArcJun 30, 2025

Hi Mykhailo, thank you for sharing your experience. Please note that we post jobs on behalf of clients who come to us. However, there is a section called Global remote jobs where you can have direct contact to clients. Feel free to email us at [email protected] if you need more information or assistance!

Response from ArcMay 15, 2025

Hi Sean, thank you for sharing this with us. I am sorry to hear that you haven't heard back on your applications. We do send an update on the status of each so please keep a lookout for those emails. Keep in mind that some roles may close right away for different reasons, others may have restrictions, and others have skills that may not have been met. As a hiring platform marketplace, our primary role is to facilitate connections between clients and talent. However, employment decisions are ultimately influenced by market demand and the specific hiring needs of our clients. You're welcome to reach out to [email protected] if you'd like more information specific to the roles applied to.

Response from ArcDec 9, 2024

Hi Mike, thank you for sharing your experience with us. We take user data and privacy very seriously, as outlined in our privacy policy: https://arc.dev/privacy. If you have any concerns, please don’t hesitate to reach out. In addition to Arc exclusive jobs, we feature external listings of global remote jobs under “Find Remote Jobs Around the World.” While we don’t manage these roles, they can provide additional opportunities for job seekers. We would appreciate the chance to discuss your concerns further. Please reach out to us at [email protected] so we can better understand your experience and explore improvements. Thank you for sharing your feedback.

Response from ArcSep 27, 2024

Hi Karsten, Thank you for sharing your feedback. Please know that we’ve sent a request through Trustpilot for your contact details, but haven’t received a reply from you yet. We want to understand more about your concerns as well as what led you to your review so we can make improvements. It would be great if you could reach out to us at [email protected] to discuss things further. Hope to hear from you soon!

Response from ArcJul 12, 2024

Hi Aleksandr, We’re sorry to hear about your unpleasant experience. So that we can understand what happened better, could you tell us more about what you meant by ‘no jobs’, a ‘broken interview system’ and which parts were ‘a waste of time’? Please know that new job listings are added weekly, and all talents are vetted before their profiles are sent to clients. We’d be happy to continue this conversation and address your concerns if you contact us at [email protected]. If you need clarity or support on anything else, please let us know!