Arby'sReviews of arbys.com

For starters the wait time is ridiculous. Went through drive thru with a 6$ meal deal coupon and they charged me 12$. Last time I went through they messed up my order had to wait for them to fix the order. My sandwich looked and tasted like it was made the day before. The lady running the drive thru today needs to consider a new career. Kirksville Mo

OMG! , WORST ARBY´S IN THE WORLD !? food poisoning, gave to my 3 YEAR OLD sister ! had to take her to the hospital she was behind in school because she had to skip for 3 weeks she throw up water and nothing stayed down

total rip off you can go to shoneys or another buffet and eat until you can’t hold no more for under $15. You go to Arby’s one sandwich I ordered the Reuben not a whole meal just the sandwich. It was eight dollars You talk about making profit come on people speak out. Do you like getting ripped off like this what I don’t

This is regarding location at Olivia Way, Fishers, IN. We had picked up food at this location. Not only was the order incorrect but the food was absolutely disgusting! The roast beef was NOT cooked properly! Most of it was literally raw... not just a little pink...RAW! The chicken tenders were also undercooked! We also received the wrong sides & were shorted on the jalapeño poppers that were ordered! The employees essentially screwed up the whole order, but the worst was the raw meat! We were not able to consume any of it! I called the restaurant directly to speak with a manager about it. I spoke with someone named Sierra who claimed she was an asst manager. She was extremely rude from the moment she answered the phone & refused to assist on this urgent matter or in refunding our money. She argued with me about the roast beef & essentially tried to say it was normal for Arby's to serve it raw. What?! After that, I mentioned to her I had taken pictures of all the food & was considering reporting the restaurant for unsafe practices. She said she didn't care. I then said maybe she needed to be reported as well for her poor customer service skills & negative representation of the restaurant. She stated she did not care about that either. She was truly just a nasty person & should be an embarrassment to the Arby's franchise! I then called the corporate customer service line & explained everything we had just experienced. That rep said a full refund would be processed for us which I will be watching for! He also said he would forward info to corporate about that Sierra. We definitely plan on reporting them to all appropriate entities. On a side note, I also contacted a relative who actually worked as a manager of an Arby's restaurant. He confirmed it certainly is NOT normal for Arby's to serve raw meat & that the manager is clearly incompetent at her job. Please be so careful if you plan on dining at this location!

I have never been so disgusted in my life. My steak bites were literally black and burned to a crisp. The service was like I was at a frat house with a bunch of drunks. I will never eat Arby's again

Tried the new steak bites! They were way to salty and dry! Very disappointed!

Arby’s is straight trash. The meat was cut completely wrong “the manager on the phone tells me it’s due to the machine being broken” everything was cold. And the manager didn’t even try to fix my order. So I pretty much got robbed. I wouldn’t recommend this store to anyone in the area. -10 out of 10…

When a restaurant charges seniors $2.49 for a cup of water it's time to never go back. At 73 I never drink anything other than water after 3pm. I should have checked my receipt before I started eating but I never thought I would have been charged $2.49 for WATER!!! Last time we will be eating at Arby's.