Arby'sReviews of arbys.com

It took way to long to answer the phone and then when I asked for a Meat Mountain, they hung up the phone. This is a violation of Arby's workplace policy and I would like Arby's to take note of this and at least attempt to have better service.

Garbage 🗑. Spent $51.00 for trash. I wish I could post a picture.

EVERY SINGLE TIME WE GIVE ARBYS AT 10407 E SPRAGUE AVE IN SPOKANE VALLEY, WA ANOTHER CHANCE WE ARE FORCED TO DEAL WITH ANOTHER NEGATIVE EXPERIENCE!!!! I HAVE NO IDEA WHY WE EVER GO BACK! THEY EITHER MISS PART OF OUR ORDER, THEY DONT HAVE AN ITEM AVAILABLE, THEIR MACHINES ARENT WORKING AND EVEN WORSE THEY NEVER APOLOGIZE OR GIVE A CARE. I HAVE NO IDEA HOW ANYONE EVER GOES BACK AND AFTER SPENDING TONS OF MONEY THERE EVERY WEEK WE FINALLY WILL NEVER GIVETHEM ANOTHER CHANCE. IT IS CRAZY HOW MANY NEGATIVE REVIEWS THEY RECEIVE ANDFOR THE COST EATING THEREYOU FEEL LIKE THEY THINK IT IS A 5 STAR. RESTAURANT! NEVER AGAIN ARBYS AND I WILLTAKE AS MANY FRIENDS AND FAMILY MEMBERSWITH MESINCE THEY OBVIOUSLY DONT CARE!!!! SO LONG ARBYS, YOU STINK!!!!

The Arbys store located at 4086 Lawrenceville Hwy, Librun is a Horrible place to eat at 4/ 04/2026, I went through Drive through and ordered 2 Kings fish sandwiches combos, my fish was cold as ice cream, my drinks was flat and the attendant has a mad attitude. Never again will I waste 25 dollars on food, when the workers don’t care what they are serving you.

I paid for bogo 30.00 worth of food cold bag of garbage didn't get the deal no meat on sandwiches & cold & over paid i would like a refund please!

If I could give a review less than a one I would, I was just at the Parksburg Pennsylvania Arby’s order dinner specifically ordered a fish sandwich plain nothing on it when I got home opened up by dinner. My sandwich had cheese, lettuce, tomato, and tartar sauce on it that’s not what I ordered. I called the store talked to the manager on duty. Her name was Mandy. She could not help me she said she had to call her supervisor he said there’s nothing that they can do unless I drive a half hour back to the store and then drive another half hour back home wasting an hour of my time for a $10 sandwich that they could not get right. I will be telling all of my friends in that area about my experience. Her supervisor’s name was Adam.

I went today to get some food because I really enjoy it and I love the jamocha shake. I had my service dog with me. There was one other customer in the entire restaurant. And my service animal ,because he is trained, was on his best behavior. Immediately walking in I was told no dogs were allowed to which I responded saying that he's a service dog. The worker then asked me repeatedly for his paperwork. I stepped outside to call and have his paperwork sent to me and then I went back inside to educate the staff since they obviously had no clue what they were talking about. I showed them the paperwork. They continued to argue with me telling me that it is not illegal for them to ask me for his paperwork even though I pulled it up on my phone and showed them the Ada act where it states that it is. Then once there was no avoiding the fact that they were wrong the shift manager decided to try saying that there was no way that my dog was a service dog because he is a pitbull. Mind you just minutes prior I had shown her his paperwork but since obviously she wasn't paying attention I showed it to her again. They finally serviced me but shift manager decided to stay there and and talk about how it's illegal in Georgia for a pitbull to be a service animal which I don't know why they hadn't learned this yet but maybe they should really educate themselves before they open up their mouths to make a fool of themselves speaking on something they don't have the facts about. It was very convenient for me to go to that Arby's because I'm staying at the hotel next door right now but I promise you I will never step foot in there again. Every person I interacted with was rude and did not want to hear anything I had to say which was made clear by them talking over me, interrupting me, cutting me off, and blatantly just disregarding what I was telling them. They we're all more concerned with being right than learning something. I have never experienced anything like this before in my life. I cannot believe I had to go through so much just to get some lunch smh. I'm so disgusted.

HORRIBLE EXPERIENCE. Don't even THINK about wasting your time at this dump. I have given Arby's time after time after time to come through professionally with good service, and they have dropped the ball nearly every single time. SIMPLE INSTRUCTIONS they can't understand. SIMPLE INSTRUCTIONS they can't deliver. SIMPLE REQUESTS to receive customer support afterwards from management that fall on deaf ears. Consider this public rating a big fat ZERO. Thanks for nothing, Arby's.