Arby'sReviews of arbys.com

Made an order of $62 food thru doordash was missing food and all the sauce I ordered wasn't there either. Called the store and the employee told me to take it up with door dash. I told her this isn't a door dash problem it's a store problem according to their reviews. She said , NOPE! I then asked for her name and she hung up. Shelbyville Tn is the location

I have been a big fan of Arby’s for years. But lately at least 50% of the time I am having a horrible customer experience. This is specifically Arby’s locations on Alabama. The location in Florence, Alabama and Southern Birmingham just off of I 65 it took me over half an hour to just get a sandwich and a large drink. I always order the same thing a double roast beef and a large Dr Pepper. At the location off of I 65 in southern Birmingham not only did it take that long, but after repeating myself three times they still got the order wrong. I was given a small roast beef and an order of fries. At the Decatur location. I saw the line sitting at the drive up window and suspected there was going to be trouble. After 15 minutes and the same car was still sitting at the speaker box. I attempted to go into the lobby, but it was locked up and was left with no choice, but to wait it out and the drive-through when I finally was able to get up there after another 20 minutes I was told they had no Dr Pepper. Arby’s is the only fast food location on that. I prefer to eat out but they were making it incredibly difficult to stick with that choice.

Wanted to try the ribeye sandwich. Purchased one in East Stroudsburg, PA. Ribeye was overcooked, dry, and barely chewable. Arby needs to establish better quality controls if they want to sell a premium sandwich.

Visited Arby’s first time in 20 years. I remembered a great roast beef sandwich and got hungry for one….it was horrible. Obviously processed beef and the cheese added was more like cheese whiz! I have been sick all day today from that sandwich, many trips to the bathroom! Ugh! Never again! This location was Cobblestone Plaza Arby’s in St. Augustine Florida.

I had the ribeye sandwich,in ames Iowa the meat was unchewable and tasted bad.I gave up on Arbys fast food,low quality.

The ribeye meat used in your sandwich is poor quality with tendon & gristle throughout!! If your gonna promote & entertain a Steak sandwich, plus charge a premium at over $10, then it needs to be of Good quality!!! Shame on you!! Stick to what you know!!! This not only isn't worth the price, it's very poor!👎

Went to Arby's on Pio Nono in Macon Ga. On 9 Feb 2023 at1050 AM . Door was locked even though someone was sitting in dinning area. No one ever came to the door.

Do not get thier new garlic rib sandwich . Horrible u cant chew it!!! X. In trash!! Waste of ur $$$ dDO NOT ORDER!!