Arapahoe Credit UnionLocal, not-for-profit and capable of handling most of your day to day finances, Arapahoe CU is your Colorado Credit Union. We offer simplicity over everything and do everything we can to make be your financial support staff.
Arapahoe Credit Union (arapahoecu.org) has 55 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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A Long Time happy M.
Usability, convenience, helpfulness of staff, online resources and the communication options that are given to set up are all fantastic. If all financial companies worked like ACU then we would all be excited to use them.
Response from Arapahoe Credit UnionJul 10, 2019
Thanks so much for the kind words! Glad we’ve helped make your experience great here at ACU. We’ll be around if you need anything! Best, Colin ACU Communications
Conor
I was back home recently and I went to go pay my credit card bill at the Arapahoe Credit Union, as I'm a part of the shared branching program. The staff couldn't have been more helpful and answered all my questions. As a non-member, they went above and beyond to help me. I would highly recommend Arapahoe Credit Union if you live in Colorado
Response from Arapahoe Credit UnionJun 17, 2019
Thanks, Conor! We love to hear that the staff are doing well and glad we could help with your bill. Best, Colin ACU Communications
BC
Excellent service all around!
Response from Arapahoe Credit UnionMay 2, 2019
Glad to hear this. Thanks for the review! We’ll be here if you need anything. Best, Colin ACU Communications
Anne C.
Best customer service and security!!
Response from Arapahoe Credit UnionMay 2, 2019
Thanks, Anne! We always love to hear this and think the credit union is pretty great as well. Best, Colin ACU Communications
James M.
When I applied for my loan Thais Hill was very informative and quick to get any of my questions answered. She kept in touch with me before and after the loan was given to me. I was very happy with my dealings with Arapahoe C. U. Thanks for all you do for me. I've been a member there for over thirty eight years. Thanks again, Jim Mendez
Response from Arapahoe Credit UnionMar 12, 2019
Thanks, Jim. Glad to have you as member and happy we were able to help! I will absolutely be letting Thais and her manager know your feedback. Best, Colin ACU Communications
jean
Customer service thorough and accurate.
Response from Arapahoe Credit UnionJan 30, 2019
Hello, Very glad to hear this, Jean. Thanks for review and we’ll be here if you need anything! Best, Colin ACU Communications
juliane S.
I have been a member of this bank since childhood and have had nothing but positive experiences. Securing a car loan was a very transparent and efficient experience and as I travel a lot the vast network of partner branches makes it very easy for me to bank from anywhere. I have found myself wishing I could deposit checks by photo and I have run into times where I was unable to cash a check that had been signed over to me from another party - and while this is inconvenient, it is understandable and ACU should ultimately be commended on their thoroughness. Your money is in good hands and every step of their process demonstrates that.
Response from Arapahoe Credit UnionJan 30, 2019
Hi Juliane, I’m glad that your experience at ACU has been mostly positive over the years. We appreciate the honest review. While it doesn’t really help you here, I wanted to let you know the reason we are holding off on remote deposit capture is the risk of a lawsuit. There are a number of court cases going on right now centered on the use of that technology. Until they settle, we don’t want to put our members’ deposits at risk. Hopefully, we’ll be able to offer it soon! Again, thanks for your time! If you need anything, please don’t hesitate to contact us. Best, Colin ACU Communications
Jordan
This has been my bank since childhood and I have no intentions of switching. They are really friendly and easy to work with on everything.
Response from Arapahoe Credit UnionJan 17, 2019
Glad to have you as member, Jordan. Thanks for the kind words! Best, Colin ACU Communications
