Michael A.
eBay fraud and AQUILINE shipping
I purchased an item on eBay. Around $89.00 the seller never responded to my inquiries about when item would ship. I complained to eBay, they could see all my messages. One day out of the blue I check on my order and it magically says delivered! I have video & ring camera at my doors. No other delivery vehicle besides Amazon at that time. Strange but Amazon left a package,a small envelope with a 3 part hand receipt book with the tag saying Gift from Seller. I tried to find out from Amazon who sent it. Since it was a "gift" only the person who bought it could track it. The time on AQUILINE was sketchy looking. The eBay seller, used Amazon tracking to determine if I was home, well I was home, but Amazon just left item as I was opening my door. I never received the item from eBay, the seller cheated me. My home is in a gated community, with guard, and no AQUILINE delivery ever came, eBay just goes off the bogus tracking, you try and contact AQUILINE, a dead end loop with tracking provided by another company of which they state,they only go by what AQUILINE reports and they have no responsibility. I am an eBay customer 15 years, and 100% positive feedback,the seller ,in reading has many other complaints about people not getting items and seller says" shows delivered out of my hands" basically screw you. I've waited long enough for eBay to act. I asked them to step in when I forseen a problem,they made me wait so many days till they would get involved,by then the "it was delivered see tracking" well send me a picture of the package left, they all take pictures these days, give me address where item originally came from, give me some justice Fraud committed against me and perpetuated further by eBay.I've contacted PayPal about the theft ,no item was ever shipped. If they don't help, I'll contact my bank. I've spent tons on eBay over the years, I don't trust sellers now,I don't trust eBay now.
Response from Aquiline TrackingJul 11, 2024
Dear Michael Alexander, We apologize for the issues you've experienced with our service. We take accusations of fraud very seriously and are committed to resolving any misunderstandings. Please reach out to us at [email protected] with your details, and we will work diligently to address your concerns. Best regards, The Aqualine Team

