This website is very poorly programmed. The way how it is structured makes it hard to impossible to guide the guests through the RSVP process. Every kind of configuration is quite hard and confusing. I have a PhD in computer science and am crying to even pay for this.
AB
Alyssa B.
Severely Lacking The Most Basic of Features & Options
I don't even know where to begin. i have been attempting to do the most basic things on Appy Couple literally for 7 hours today and am getting nowhere. Besides glitchy weird things (like if i change someone's plus one, it changes other guests' plus one that have nothing to do with the guest whose plus one i'm trying to change and other bizarre glitches like that), i can't do basic things, e.g. I can make sub-events private (ie post-wedding brunch or rehearsal dinner), but there's no way to customize which guests get access to those private events, so what's the point of listing as private? There's no way to group guests (as there used to be) or to give certain guests access to specific events. The CRAZIEST flaw of all is that there is no way for a guest to RSVP for their entire party/household (their partner, kids, anyone else on the invitation besides the one signed in), so i have to manually create new profiles for everyone's partner and children or other plus ones and treat them individually. This is costing me SO much time & energy! When you add a question like menu options, dietary restrictions, song requests, etc., you can only give multiple choice responses to choose from, guests can't write in freely their answer (so how would you do song requests?? and do i have to list out every possible dietary restriction known to man as options to choose from? they should just be able to write this in). With the contact information request feature, it only asks for name, address, and phone but not email or partner or kids' names or partner email or phone. In general, it's really hard to navigate as an account owner and to figure anything out (like they don't explain the differences between the RSVP options you can add, and the only way to tell what each one is or ends up looking like to the guests, is by using that option and then previewing the site as a guest to see what that option ending up doing. it's ridiculous). Their customer service is slow and unhelpful. Their customization options are very limited. Their font is too small and sometimes unreadable, and font selection is VERY limited. They're too pricey for SO many flaws. It's simply PAINFUL to use. And i'm sure i'll run into at least a dozen other issues and restrictions, but this is what i discovered just in the first DAY of using this crappy platform. I'm so annoyed and frustrated, and wish i could get my money back!
LH
Liz H.
Awful!
Awful cms builder for managing any type of event. Do it in a spreadsheet and use canva, you will be much better off. Awful!
HR
Harry R.
Awful
Awful. Just awful UI, painful to use and buggy as hell. Avoid!
AL
Alex
I wouldn’t recommend this product
I wouldn’t recommend this product. Clunky UX and basic functions - like adding additional guests and emailing them an invite, or sending notifications/updates signposting info to guests - are not intuitive.
There are better wedding apps available, many of which are free. In hindsight, I wish I’d used something else.
SW
Sam W.
Cannot believe we paid £80 for this
Cannot believe we paid £80 for this. All the emails went to spam, it was the very reason we went for a paid website provider. App is clunky and difficult to use, and we ended up having to WhatsApp all our 160 guests to manage their RSVPs as those few that did receive the email really struggled with the login process. Nightmare!! Advice to newly engaged, avoid!
JO
Joya
Horrible and Non Intuitive User Experience Design
It has beautiful designs and allows you to include a lot of information. We are using it for our destination wedding. The problem is that it is very limited and very not customizable at all. Also the bigger problem is that the finished website, the platform that you create your site on, and especially the mobile app are not user friendly or intuitive at all. There is a lot of glitches with the final product and the app. It needs fixing.
RO
Rob
I used this app for my 2014 wedding and…
I used this app for my 2014 wedding and realised they’ve been charging me every year since then. I requested a full refund last year and removal of my profile which they didn’t. Instead they charged me again this year. Scammers! Please give me back my money and remove my data immediately from your system!!!