LG Appliance repairReviews of appliancerepairdenver.us

The Flat Rate repair service is a scam for them to make more money... LG refrigerators are terrible and don't last... They can't fix their own fridges that break on the 6th year of using... its a painful process of them coming back to try to fix it over and over again over a month because if it breaks, they come to fix it again. You have to stock and clear your fridge 3 times! Up to 3 times before they even offer you a refund. So now you have scheduled 3 appts to get your fridge fixed for the same issue, threw out a bunch fo new food you bought, and then you try to get a refund and they make it SO HARD! They make you call over and over again with no updates. You'll wait a month just for them to process and they make you call back so many times to try to keep your money. Then, they will still charge you $160 because a technician went out there, so the only person who beneifts is LG and you're life was heavily inconvenienced. Through this I learned LG fridges don't last long and their service is terrible and technicians can't fix their own fridge after 3 attemps. I WROTE THIS TO SAVE PEOPLE TROUBLE... hope it helps anyone who's considering anything with LG.

So they say they offer this as repairing no-warranty appliances (5 year for whole and 10 year for compressor is refrigerator warranty in general), but when the part under question in this case compressor something that obviously the customer (we) didn't know, till the technician figure it out is still under warranty they are not willing to refund the portion of the cost that goes towards the part. And their customer service doesn't understand English so communication is another level of challenge.

I’ve had an extremely frustrating experience over the past three weeks trying to get my three-year-old £1,300 American-style LG fridge freezer repaired. When I first contacted the company, they were quick to inform me that the appliance was out of warranty and took a £215 payment for a repair engineer to attend and resolve the issue. After waiting a week with no update, I had to chase them to book an appointment. I was then referred to their contractor, Pacifica, who scheduled a repair visit. However, when the engineer arrived, they stated the issue was not something they could fix and left without carrying out any repairs. Since then, I’ve contacted LG support three times, and each time I’ve been told the matter has been escalated and I should expect a response within three working days. I’ve waited each time, but no one has followed up. Living without a fridge freezer for three weeks has been a major disruption. I’ve had to shop daily for fresh food, and today, out of sheer frustration, I requested a refund so I could seek help from an independent repair specialist. LG has refused to issue a refund, so I’ve now escalated the matter with my bank. After searching online, it appears this is not an isolated incident. LG seems to have a poor track record when it comes to aftersales service and appliance repairs. Not great products and Even Worse Aftersale care - Steer well clear

My 3 month old LG washer will not turn on. No issue with the outlet. There was a loud hissing sound when I pushed the power button and it has not worked since. Although I bought a 5 year extended warranty from Lowes when I purchased it, they will not assist me since the washer is still under the manufacturer warranty. On my first call to LG, they told me they would search for a servicer in my area and if not found within 3 - 5 business days, they would replace the washer. On business day 5, the person I spoke to said they search for 7 - 10 business days before "providing an alternative solution." On business day 8, they will not commit to when they will "provide an alternative solution." I can not have someone service it myself because they will not reimburse me for any repair that they do not authorize. I am now 2 weeks without a washing machine that I bought 3 months ago. I should have listened to my friends who said Never buy an LG appliance!!!

LG service is useless..I bought the Quadwash dishwasher..Apparently short pump life is common on my model LDTS5552S. At 1&1/2 years old I would have to buy the pump.I did..The new one was different from the old one even though the numbers were the same..I called LG, after the first call I knew I was screwed. I called again..This dishwasher had a big price to scrap so soon, after a few other calls transfer here and there, this person that person no luck..I would never buy LG anything again. LG service is useless..I e-mailed LG corp..I think they could at least apologize for the embarrasment that is LG service..

Absolutely terrible experience. Our fridge was overfreezing, and we called them multiple times to send a technician. They told us we have to contact their third party insurance provider called Jackson. We set a time with them and LG multiple times for a technician to come, but they never did. Then we get an email from them that no booking was made and the job was closed. This has been going on for a month now and we have given up. LG really needs to fix its service, or people need to be warned from purchasing their cheap products that dont even have a proper guarantee.

I requested and paid for a repair on my front load washing machine 45 days ago. The tech has been to my house roughly 2 hours over 3 visits and still not fixed. Appointments get scheduled and changed by the tech repeatedly. Absolutely terrible service! Do not buy LG!

Will never purchase a product from LG again. The company doesn't stand behind its faulty and defective products. I got zero warranty repair service after waiting 5 business days for service. They assigned me to a service provider with a telephone number that goes right to voicemail. Why include a service provider who is unreachable in your service provider network. After waiting 5 days for nothing they wanted me to wait another 7-10 days which would have undoubtedly resulted in nothing as well.