ApparelReviews of apparel.com

Refused to ship order to my shipping address and would only ship to my billing address. Customer service called to inform me and confirmed I own both locations but they still refused. Makes zero sense, there’s plenty of other suppliers out there.. I’d suggest giving your money to a different company.

DO NOT ORDER FROM HERE! We are small new youth football club in Suffolk and we ordered a youth football team kit in July. We finally after a long time of waiting received the kit. The whole kit was wrong, then numbers on the shirt on the front and back were different. The sizes that we order for 7 year olds didn’t even fit my 3 year old. With a lot of complaining via WhatsApp they sent another kit, but again! All wrong sizes. Otherwise. Skip this company and go elsewhere!

DO NOT ORDER FROM THIS COMPANY . THESE GUYS ARE THE WORST! TERRIBLE COMPANY. THE CUSTOMER SERVICE IS TERRIBLE. THEY HUNG UP ON ME!

Customer service is non existent you can't get through on the number most of the time. When you finally get through the phone is dropped by Clare in the warehouse who can't be bothered. Or messages are taken for a refund but it is not ACTIONED even though the item has been returned. Is it a crime to return an item of clothing that does not fit. It was sent on the 17/9/24 next day delivery no acknowledgement to date

I ordered two varsity jackets on March 17, 2023 and received nothing in the mail yet. It’s been well over a year and whenever I email their support team they tell me that my package will be arriving soon and the reason for the delay is because I ordered a pre-released item. They are scammers and deserve to get shut down. Please report them on Reportfraud.ftc.gov to help spread awareness to law enforcement and put an end to these scammers.

This is the worse company to purchase from. I placed an order on December 11th and nothing has happened since. I received one email informing me that I would be notified once shipped, nothing has happened in the past week. Impossible to speak with anyone. Return and cancellation policies are impossible!! Stay away from this company if you ever want to receive your merchandise.

What a ridiculous thing! I’ve made an order on 10th Nov, still didn’t received it…. To get in touch with them is so difficult, they are not replying at all!!!! I’ve got only one email saying that they are investigating this issue with Royal Mail bla bla 😑 I’ve requested a full refund and sent them already lots of emails but of course no respond on that!!! I will never ever order anything else there …. Shame on them!

Products look nice but customers aren't permitted to ship products to anything other than the billing address on their credit card. For any company wanting to ship products to customers or other team members, Apparel.com doesn't allow this and flags it as fraudulent. Order #GE87752