ExpertChat is a math-solving and learning platform.It provides you with step-by-step solutions to any math task in a flash and comprehensive help from real-person math experts in online chat 24/7.
ExpertChat (app.expertchat.me) has 163 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Also known as
app.expertchat.me
Website
app.expertchat.me
Category
Employment & Career
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 69% of reviews.
Latest
Most recent review: June 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Once you buy you are never able to cancel the subscription through the website you have to cancel your card. IT IS SCAM! I am taking them to court with my lawyer. They have no idea how much penalty they will have.
Response from ExpertChatSep 3, 2024
Dear Kerem,
We’re sorry to hear that your experience didn’t meet your expectations.
If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by:
1. Click the Support button in the initial email we sent containing your username and password.
2. Send an email to [email protected].
Best regards,
Support Team
FA
FABIO ALONSO CASTRO M.
A Complete Scam
I strongly advise against using this service. It's a complete scam. I signed up thinking it was a legitimate offer, but soon after, I realized they were charging me for services I never agreed to. Initially, I accepted a small payment of $0.99, but then I noticed they began to automatically charge me $10, and later $74, without my consent.
What's worse, when I tried to cancel the subscription, there was no way to do it through their website. I emailed them immediately after realizing this, but they never responded. I tried contacting them multiple times through different channels, but they completely ignored me. Eventually, I had to contact my bank to cancel my card and get a new one to stop these unauthorized charges.
Not only are they money thieves, but they also block you from communicating with them once they have your money. They promised me a 50% refund, but after initially agreeing, they canceled the operation and blocked my email, preventing any further communication.
Stay away from this service at all costs—they will charge you without your permission and make it impossible for you to cancel or get your money back.
Response from ExpertChatSep 3, 2024
Dear Fabio,
We apologize if your experience didn't meet your expectations.
Should you have any inquiries regarding your subscription, don't hesitate to reach out to our support team. You can get in touch with them by:
1. Clicking on the Support button in the initial email we sent you containing your username and password (In this email you have all the information about the prices too).
2. Send an email to edit [email protected].
We never block any of the users, please write to our email.
Best regards,
Support Team
RN
Rokhaya N.
Site à fuir
Site à fuir. Vous m'avez volé 74 euros
Response from ExpertChatSep 23, 2024
Bonjour !
Nous sommes désolés d'apprendre que votre expérience n'a pas répondu à vos attentes.
Si vous avez des questions concernant votre abonnement, n'hésitez pas à contacter notre équipe d'assistance. Vous pouvez les joindre par :
1. Cliquez sur le bouton Support dans l'e-mail initial que nous vous avons envoyé et qui contient votre nom d'utilisateur et votre mot de passe.
2. Envoyez un courriel à [email protected].
Avec mes salutations les plus cordiales,
L'équipe d'assistance
PS
Paul S.
RIP OFFS
This place is nothing more than a RIP OFF
Response from ExpertChatSep 23, 2024
Hello! We are sorry for the situation you have experienced. To manage issues most conveniently, please contact us via the Support option in your app. We want you to stay with us, so we will do our best to help you cope with all the raised issues.
CO
Consumer
A scam
A scam. I only chose a one day trial, then it consistently cost me 75 usd per month, and there’s even no place to cancel subscription!
Response from ExpertChatSep 23, 2024
Hello!
We’re sorry to hear that your experience didn’t meet your expectations.
If you have any questions regarding your subscription, please feel free to contact our support team. You can reach them by:
1. Click the Support button in the initial email we sent containing your username and password.
2. Send an email to [email protected].
Best regards,
Support Team
RE
Reviewer
I have sent an email to cancel the…
I have sent an email to cancel the subscription on 02.07.2024. The same day I made the subscription. I am waiting your confirmation!
Because it is not possible to cancel it on the website page
Update 6.07.2024 : they never responded to me and I sent again emails from my personal email without luck so I called me bank and canceled my card ordered a new one. Don’t subscribe they will ignore you.
Response from ExpertChatSep 23, 2024
Hello!
Your subscription has been canceled, but the funds for the month were withdrawn before you wrote to us. Your bank statement has all the information about the exact date of the charge. If you have any questions, please contact our support team
CB
Christine B.
GROSSE ARNAQUE
C'est 1 site malveillant qui débite votre comte de 74€ et 39€ sans votre autorisation. Mon fils n'a jamais rentré ses coordonnées bancaires mais à priori il y a juste une petite case de cochée invisible qui fait le boulot. Un site à proscrire absolument. Et quand on essaie de les joindre par la suite sur l'adresse mail pour 1 réclamation et bien voici la réponse : "message non distribué : 1 problème temporaire est survenu lors de la distribution de votre message à support-expertchat.me". Même pas l'honnêteté de répondre et de rembourser. SITE POURRI.
Après le dépôt de notre avis, iIs apportent toujours la même réponse bidons aux gens, aucun professionnalisme, aucun sérieux, et surtout dans leur réponse rien n'est vrai puisque nous n'avons jamais reçu aucun mail de leur part pour nous prévenir que nous allions être débité.
Response from ExpertChatJun 17, 2024
Bonjour !
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.
Si vous avez encore des questions non résolues, nous serons heureux de vous aider.
Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance
JB
JULIE B.
Ce sont des voleurs qui profitent de l…
Ce sont des voleurs qui profitent de l ages des clients pour les arnaquer
Ils te font croire que pour résoudre ton problème de Math par exemple ça ne coûte que 0.90 euro
En fait tu souscris un abonnement a 74 euro/mois et c est marqué en tout petit en bas
Donc après on te prélevés 74 euros 3 jours après les 0.90 euros
C est vraiment bient fait leur arnaque
Ma fille de 16 ans pensait juste payer 0.90 euro
BANDE DE VOLEUR!!!
Response from ExpertChatJun 17, 2024
Bonjour !
Nous sommes désolés d'apprendre que vous avez rencontré des difficultés à utiliser le service. Vous avez été informé des coûts. Nous vous avons également envoyé des courriels de rappel concernant les frais.
Si vous avez encore des questions non résolues, nous serons heureux de vous aider.
Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
L'équipe d'assistance
