SCAMMERS
THEY USED MY CARD SEVERAL TIMES, I ALREADY FILED A LEGAL REPORT AS THEY HAVE TO BE BANNED, THEY ARE COMPANIES FROM CROATIA OR NEIGHBOURS ....KEEP AWAY FROM THEM
JW
Joseph W.
Watch out for Card Thief: Dropgenius stole my credit card…
Dropgenius stole my credit card information from somewhere. I haven't heard of the name Dropgenius, but lately I had been billed twice consecutively since July until I requested to block my card. My bank advised me to cancel the card and re-issued a new card.
MM
Michael M.
**WARNING- Avoid DropGenius – Unethical Billing Practices and Unauthorized Charges
**WARNING: Avoid DropGenius – Unethical Billing Practices and Unauthorized Charges**
If you’re considering using DropGenius, I strongly advise you to think twice. My experience with this company has been a nightmare, filled with unethical billing practices and a complete disregard for customer consent.
### **1. Unauthorized Billing Even After Cancellation:**
After initially signing up for DropGenius, I decided their service wasn’t for me and canceled my membership as per their policy, which clearly states "CANCEL ANYTIME." However, despite multiple attempts to cancel my account, DropGenius continued to bill me. I contacted them repeatedly, informing them that I no longer wanted their services. Unfortunately, my requests were ignored, and the charges kept coming.
### **2. Repeated Attempts to Charge Accounts:**
The situation escalated to the point where I had to block my credit cards and even switch bank accounts to prevent DropGenius from accessing my funds. Despite taking these drastic measures, the company still attempted to bill my accounts. They clearly have no respect for their customers' decisions or financial security.
### **3. Ongoing Disputes Ignored:**
As if unauthorized charges weren’t bad enough, I am currently involved in an ongoing dispute with my bank over these charges. Even in the midst of this formal dispute, DropGenius has continued to try and extract money from my account. This shows a blatant disregard not only for their customers but also for financial regulations and banking processes.
### **4. Duplication of Charges and Accounts:**
One of the most alarming practices I’ve encountered is DropGenius’s tendency to duplicate charges and accounts. This means they have billed me multiple times for the same service or created additional accounts without my consent, further draining my funds. This kind of behavior is not only unethical but potentially fraudulent.
### **5. No Accountability or Customer Support:**
Throughout this ordeal, the customer support from DropGenius has been virtually nonexistent. They have shown no willingness to resolve the issues, acknowledge their mistakes, or even respond adequately to my concerns. It’s clear that once they have your payment information, their focus shifts solely to maximizing their revenue, regardless of how it affects their customers.
### **Final Warning:**
If you value your hard-earned money and your peace of mind, steer clear of DropGenius. Their practices are predatory, and they will go to great lengths to keep billing you even after you’ve canceled your service. The hassle of dealing with blocked cards, switched bank accounts, and ongoing disputes is not worth it. There are far more reputable companies out there that won’t resort to these unethical practices.
Proceed with extreme caution if you decide to use DropGenius, and be prepared for a fight to protect your financial information and stop unauthorized charges.
