ApothekaryReviews of apothekary.co

DO NOT BUY FROM THIS COMPANY! they will sign you up for subscriptions you did not sign up for, they do not allow you to change your billing on instagram, and they BLOCK YOU if you try to warn others!!!!!!

Products are fine. Company is suspect. I started with three products, and I like them...especially the Stop Your Wine...ing. It is a nice alternative at the end of the day. However, the company is COMPLETELY unresponsive to customer communication. I've had to set-up my account THREE times in order to manage it. As someone who works in software, I'm not even sure how a person can set-up an account three times. The website needs some serious help as nothing works with regards to ordering and accounts. Also, please do not put in your automated support response, the next time you hear from us it will be a real person. That just adds insult to injury. This company really needs to get its act together. They are marketing all over the place, but clearly the foundation is not built for it, and they are not ready to support the growth.

I have tried contacting Apothekary multiple times to help with canceling my subscription and no one has contacted me back. I have tried accessing my account with no success because it says my email does not exist, yet this is where they email me. They have no phone number to call or option to chat. Terrible customer support.

They fool you into signing up for their emails and texts for a $10 off coupon or 10% off your order, only to never send it to you. Which leads to emailing them about it and waiting days for a response. Also their products don’t do much health-wise.

I live in Australia but I am American. I order and use the ‘chill the f@$! Out and the ‘do not disturb’. Both are good and so is the shipping. No problems and just ordered a blue me away and a couple other products. As with anything not pharmaceutical, give it time and mind space

Ordered an item at the beginning of December. Their page said it was back in stock. It was supposed to be a Christmas gift. Had to follow up multiple times on Instagram (because they don’t respond to emails). eventually they told me my item was on the wait list. I asked to cancel my order. If I knew item was not in stock at the time of ordering I would have not proceeded. Now I don’t have a Christmas present. Oh and they constantly lie about sending an update via email, but they never do and only respond to complains on their Instagram.

Its impossible to leave a review for this company as they are trying to protect their image. DO NOT buy anything from this place. 1. Products were defective and it took 3 months of lies and long responses from their customer service. You will get no refund and reshipment that was promised but never received and they lie and lie, cant even get tracking # to where they send it. I reached out to the owner who in the first email said to contact them for anything the customers need. I contacted the owner but again not responses and only fake promises. Such a waste of time and Stay away! FDA and BBB should investigate this company.

I ordered ONE Chill the F Out. It came. Didn't do anything for me, but whatever. Then I got notified that the next shipment of my SUBSCRIPTION was about to be sent. I had ordered NO SUBSCRIPTION. To cancel it, you have to create an account, then SURPRISE! There is no way to cancel the subscription there either. These are scammers! Avoid them.