Molly
Broken Topical Bottle
This is my third time getting products and I am so satisfied, but this time one of the product bottles was broken. It is the topical face cream and the pump doesn't work so I am having to find ways to get the ointment out of the bottle without it. I still love the products and the medication is great, but I wish the bottle wasn't broken.
Response from ApostropheFeb 3, 2021
Hi Molly, we're so sorry to hear about your medication pump. Others have raised this concern to our care team. If there's a sticker on the bottom of the bottle, removing it should help with dispensing product! If you have any other questions, please feel free to send us a message through your patient account :)



