ApostropheReviews of apostrophe.com

The 5 star reviews are lies! There’s isn’t anyway to get in touch with these ppl other than sending messages through the patient portal on the website, used my HSA card and needed a Letter of medical necessity which was a form she had to fill out instead I got a TYPED letter from Chelsey and that was denied! I emailed her the form that needed to be filled out and she told me that I should be able to use what she gave me and there’s nothing else she can do. Which seemed a little weird to me because she had no problem typing a four paragraph LOMN that I couldn’t use, but wouldn’t fill out the actual LOMN form that was provided to me after they denied her letter..

At no point during the consult do you video chat or speak with a doctor, you take pictures and write a paragraph and they prescribe default medication and they don't ever tell you that they don't accept insurance until after you have paid the $20 fee and the medication without insurance is hundreds of dollars. What a waste of time and money

This is a scam. They will make the experience seem so fast and easy upon sign up and then it becomes a nightmare. The customer service is terrible - a total lack of responsiveness, attention to detail, or effort whatsoever. My first refill order still isn’t here six weeks after the order was “filled.” The responses to messages seem like they are written by bots. No one even clicks on the tracking link being sent to see what the underlying issue is nor do they address the questions/comments in messages. There is no phone number to call. They force a check in after one refill to jack up charges. This is the dark side of “concierge” style-medicine. If you don’t take insurance, your product better be easy and high quality. Stay away.

My whole experience has been great! From the medical history forms (easy), consult, care plan, shipment and products it’s been such a carefree and painless process. I’ve had stubborn severe acne for years (face and body) and they did not push any products at me, over-promised or made me uncomfortable. 10/10 recommend.

NO REFUNDS!!!! You better be sure you want these products!!!!!I wish I could give them a negative 20 review. Broken pump, smelled bad, and made my face turn red. NO REFUND , JUST THE RUNAROUND.

Affordable number one. Thank you! I did not speak with the doctor in person but through email he was direct, polite, and supportive. Thank you again! I am so excited to start my journey to clear skin, it has been a battle for years and I am so ready to see results. 5 days in and I am seeing a change. My acne is getting worse before better but instead of painful cystic and lasts for weeks, it is small, bearable, and clearing up quickly.

The feedback from a real dermatologist was great! And I got my shipment of medications fast so I could start right away

I’m just starting this skin journey and really like the convinces and price of the consultation. I have been struggling with hormonal acne for a long time and tried some many acne products/acne kits but nothing seem to get it at least a little bit under control. This my first time trying an oral medication and I’m super excited. I really hopes this helps because I’m so tired of being frustrated with my skin problems.